Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using any services provided by #about ("we," "us," or "our"), including our website, digital platforms, and creative solutions, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all terms and conditions contained herein, you may not access or use our services.

2. Services Description

#about provides a range of creative, digital, and strategic services including but not limited to brand strategy, web development, mobile application design, digital marketing, content creation, and cloud infrastructure consulting. All services are performed according to mutually agreed-upon scopes, timelines, and deliverables as outlined in individual project proposals or statements of work ("SOW").

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice, provided that ongoing client projects will be fulfilled according to their respective SOW or reasonably transitioned with appropriate notice.

3. User Accounts & Responsibilities

If you create an account on any of our client portals or platforms, you are responsible for:

• Maintaining the confidentiality of your login credentials
• Ensuring the accuracy and completeness of your profile information
• All activities that occur under your account
• Notifying us immediately of any unauthorized use or security breach

You agree not to use our services for any unlawful, harmful, or prohibited activities. #about reserves the right to suspend or terminate accounts that violate these obligations.

4. Intellectual Property Rights

4.1 Pre-Existing Materials

Each party retains ownership of all pre-existing intellectual property brought to a project. Unless explicitly stated otherwise in a written agreement, no license or transfer of pre-existing IP is granted merely by collaboration.

4.2 Work Product

Upon full payment of all invoices, #about grants the client a perpetual, non-exclusive, worldwide license to use, modify, and distribute the final delivered work product for internal and commercial purposes. #about retains the right to display the work in its portfolio, case studies, and marketing materials unless otherwise agreed in writing.

4.3 Third-Party Assets

Projects may incorporate third-party fonts, libraries, stock assets, or open-source components. Licenses for such assets are passed through to the client as per their respective terms. #about is not responsible for third-party license changes or restrictions.

5. Payment & Billing

All fees, timelines, and payment schedules are defined in the project SOW or invoice. Standard terms require payment within 15 days of invoice receipt unless otherwise stated. Late payments are subject to a 1.5% monthly interest charge.

Work may be paused or suspended if invoices remain unpaid beyond 30 days. Refunds are processed according to the mutually agreed cancellation policy outlined in the SOW. Deposits are non-refundable once creative or development work has commenced.

6. Limitation of Liability

To the maximum extent permitted by applicable law, #about and its affiliates, employees, or contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) our services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or similar issues transmitted through our services

Our total cumulative liability for any claims arising out of or related to these Terms shall not exceed the total amount paid by you to #about in the six (6) months preceding the claim.

7. Termination

Either party may terminate the engagement for convenience with thirty (30) days written notice, subject to the completion of currently scheduled milestones and payment for work performed. We reserve the right to immediately terminate services if you materially breach these Terms, engage in fraudulent activity, or fail to maintain required account security.

Upon termination, we will provide a final invoice for all completed work and deliverables. You will promptly remove any licensed assets upon expiration or termination of the license.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which #about maintains its principal place of business, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms shall first be subject to good-faith negotiation. If unresolved, disputes shall be settled through binding arbitration in accordance with commercial arbitration rules.

9. Changes to Terms

We reserve the right to modify, amend, or update these Terms at any time to reflect changes in our practices, legal requirements, or operational needs. Continued use of our services following the posting of changes constitutes acceptance of those changes. We encourage you to review this page periodically for the latest information on our terms and conditions.

10. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact our legal or client success team.