Contact & Data Protection
Have questions about our platform, enterprise plans, or data privacy? Our teams are ready to assist you securely and efficiently.
Message Received
Thank you. Our team will review your inquiry and respond within 1 business day. DPO requests are processed within 72 hours per GDPR.
🕒 Business Hours
Mon–Fri: 09:00 – 18:00 CET
Support available 24/7 for Pro & Enterprise tiers.
Data Protection Officer (DPO)
.git is fully compliant with GDPR, CCPA, and SOC 2 Type II. We treat data privacy as a core engineering principle, not an afterthought.
Mailing Address
.git GmbH
Attn: Data Protection Officer
Maximilianstraße 35
80539 Munich, Germany
Response Commitment
Data subject requests: ≤ 72 hours
Breach notifications: ≤ 24 hours
Compliance audits: Scheduled quarterly
Your Data Rights
Under GDPR and applicable privacy laws, you retain full control over your personal information:
- 📋 Right to Access
- ✏️ Right to Rectification
- 🗑️ Right to Erasure
- 📦 Data Portability
- 🚫 Right to Object
- ⚖️ Lodge a Complaint
Frequently Asked Questions
All Data Protection Officer requests are prioritized and acknowledged within 24 hours. Per GDPR Article 12, we commit to resolving data subject requests within 30 days, or 72 hours for urgent security-related concerns.
.git operates region-locked infrastructure. By default, EU/EEA customer data remains within Frankfurt and Amsterdam data centers. Enterprise customers can select US, APAC, or sovereign cloud regions during onboarding.
Yes. You may submit a deletion request via the DPO contact form or email. We verify authorization, purge active systems within 72 hours, and clear backups within 30 days. A confirmation certificate is provided upon completion.
Never for marketing or commercial purposes. We only engage strictly necessary subprocessors (e.g., hosting, CDN, billing) under signed Data Processing Agreements (DPAs). Full subprocessor list is published in our Trust Center.