System Components
API Gateway
Core REST & GraphQL endpoints
Operational
Web Dashboard
Admin console & user interface
Operational
Database Cluster
Primary & replica PostgreSQL nodes
Operational
Authentication
SAML, OAuth & session management
Performance Issues
CDN & Assets
Static files & edge caching
Operational
Notification Service
Email, SMS & push delivery
Operational
99.99%
Uptime over the last 30 days
100% Up
Degraded
Outage
Maintenance
Recent Incidents & Maintenance
Authentication Service Latency
Monitoring
Started: Today at 09:14 AM UTC
We are investigating elevated response times on the authentication endpoints. Users may experience slight delays during login and session refresh.
- 10:42 AM - Root cause identified: Rate limiting configuration bottleneck. Applying hotfix.
- 09:35 AM - Monitoring active. Traffic rerouted to secondary auth cluster.
- 09:14 AM - Initial reports of increased login latency detected.
Scheduled Database Maintenance
Scheduled
Nov 15, 2025 • 02:00 AM – 04:00 AM UTC
Planned firmware upgrade and index optimization for the primary PostgreSQL cluster. Read operations may experience brief 1-2 second delays. Write operations will remain available.
- Nov 12 - Maintenance window confirmed and notifications sent.
- Nov 10 - Scheduled upgrade added to roadmap.
API Gateway 502 Errors
Resolved
Nov 08, 2025 • 14:22 PM – 15:05 PM UTC
Intermittent 502 Bad Gateway errors affected ~3.2% of requests. Caused by a misconfigured upstream proxy timeout. Fully resolved after configuration rollback.
- 15:05 PM - Services restored. All health checks passing.
- 14:48 PM - Configuration rollback initiated. Monitoring recovery.
- 14:30 PM - Identified proxy timeout mismatch between load balancer and API nodes.