Support Tickets
Open Tickets
124
+12% vs last week
Pending Response
18
-5% vs last week
Avg Resolution
4.2h
Stable
SLA Breaches
2
Requires attention
| Ticket ID | Subject | Requester | Division | Status | Priority | Updated |
|---|---|---|---|---|---|---|
| T-8492 | Login failure on Zenth Cloud Portal (Error 403) |
SJ
Sarah Jenkins
|
Digital Systems | Open | High |
10 mins ago |
| T-8491 | Q3 Energy Audit Report - Discrepancy in Sector 4 |
MR
Marcus Reed
|
Energy Div | In Progress | Medium |
45 mins ago |
| T-8488 | Server Outage in EU-East Region - Critical Infrastructure |
NO
NetOps Team
|
Infrastructure | Critical | Critical |
2 hours ago |
| T-8475 | Invoice #9923 Discrepancy - Capital Group Settlement |
BD
Billing Dept
|
Capital Group | Resolved | Low |
Yesterday |
| T-8460 | Access Request: Bio-Lab B, Level 3 Clearance |
DC
Dr. Chen
|
Health Sci | Pending | Medium |
Yesterday |
| T-8452 | Fleet Telemetry Data Missing for Drone Unit 77 |
AL
Alex Liu
|
Robotics | Open | High |
2 days ago |
| T-8441 | Request for API Key Renewal - Partner Integration |
KP
Kai Patel
|
Digital Systems | Resolved | Low |
3 days ago |
Showing 1-7 of 142 results