Data Retention & EU User Rights
Updated our data retention framework to clarify automatic purging of inactive configurations after 24 months. Added explicit sections detailing GDPR/CCPA data subject access and deletion request workflows.
View Full Update →API Rate Limits & SLA Definitions
Revised Service Level Agreement to include explicit uptime guarantees per tier. Clarified API rate limiting thresholds and introduced automated graceful degradation protocols during peak loads.
View Full Update →Mandatory 2FA for Admin Roles
Enforced multi-factor authentication for all organization administrators and service account creators. Added support for TOTP, WebAuthn, and hardware security keys by default.
View Full Update →Overage Pricing & Annual Discounts
Adjusted overage configuration request pricing to be fully transparent. Introduced 20% discounts on annual subscriptions and clarified prorated billing for mid-cycle plan upgrades.
View Full Update →Data Processing Addendum (DPA) v3
Aligned our DPA with emerging EU regulatory frameworks. Added explicit data localization controls, subprocessor transparency lists, and mandatory breach notification timelines.
View Full Update →Cookie Tracking & Analytics Preferences
Refined our consent management platform to allow granular opt-in/opt-out controls for analytics cookies. Removed third-party tracking pixels by default for enterprise plans.
View Full Update →Sub-Processing & Data Location Controls
Added a live vendor subprocessor directory. Clarified cross-border data transfer mechanisms and introduced regional data residency options for compliance-sensitive deployments.
View Full Update →