Privacy Policy

Overview

Welcome to Apple Touch Icon.png ("we," "our," or "us"). We operate the website at apptouchicon.com and related digital services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access our Services.

Information We Collect

We collect information in the following categories:

Information You Provide Directly

• Name and contact details — when you create an account, submit a project inquiry, or contact our team
• Payment information — processed securely through third-party payment processors (we do not store credit card details)
• Communication records — emails, chat messages, and project briefs you share with us
• Design preferences — brand guidelines, style preferences, and project requirements
• Account credentials — username and password for client portal access

Information Collected Automatically

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery — Designing and delivering custom icons, touch icons, and digital assets per your specifications
• Communication — Responding to inquiries, sending project updates, and providing customer support
• Payment Processing — Processing transactions, issuing invoices, and managing billing
• Service Improvement — Analyzing usage patterns to improve our website, services, and user experience
• Security — Detecting, preventing, and addressing technical issues, fraud, or security threats
• Legal Compliance — Meeting legal obligations, enforcing our terms of service, and protecting rights
• Marketing — Sending promotional communications about new services (only with your consent, where required)

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers — Trusted third-party vendors who assist in operating our Services (payment processors, cloud hosting, email delivery platforms)
• Legal Requirements — When required by law, subpoena, or government request
• Business Transfers — In connection with a merger, acquisition, or sale of assets (your data will remain subject to this policy)
• Protection — To protect the rights, property, or safety of Apple Touch Icon.png, our clients, or others

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. Here's what we use:

You can manage your cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect website functionality.

Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption — All data in transit is encrypted using TLS 1.3; data at rest is encrypted with AES-256
• Access Controls — Role-based access limits employee access to only the data necessary for their duties
• Regular Audits — Periodic security assessments and penetration testing
• Secure Infrastructure — Hosted on AWS with SOC 2 Type II compliant facilities
• Employee Training — Mandatory data protection and security awareness training for all staff

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your account credentials private.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Active client data — Retained for the duration of the business relationship plus 7 years for tax and legal purposes
• Inquiry data — Retained for 1 year if no business relationship is established
• Analytics data — Anonymized and aggregated after 26 months
• Communication records — Retained for 3 years from the date of last interaction

Upon deletion, data is securely erased from active systems. Backup copies may persist for up to 90 days before being purged.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your personal data, subject to legal retention obligations
• Portability — Receive your data in a structured, machine-readable format
• Restriction — Request restriction of processing under certain circumstances
• Objection — Object to processing based on legitimate interests or direct marketing
• Withdraw Consent — Withdraw previously given consent at any time

Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take prompt steps to delete it.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@apptouchicon.com.

International Data Transfers

Apple Touch Icon.png is based in the United States. Your information may be processed in the United States and other countries where our service providers operate. These countries may have data protection laws that differ from your jurisdiction.

For transfers outside the European Economic Area (EEA), we rely on:

• EU Standard Contractual Clauses (SCCs)
• adequacy decisions where available
• Our service providers' certifications under recognized frameworks

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:

• We will post the updated policy on this page with a revised "Last Updated" date
• We may notify you via email for significant changes
• Continued use of our Services after changes constitutes acceptance of the updated policy

We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our Data Protection team:

If you are in the European Economic Area and have a data protection concern, you also have the right to lodge a complaint with your local supervisory authority.