Main Website Dashboard API Docs

System Status

All Systems Operational

Last updated: Calculating... • Auto-refreshes every 60s

Components & Services

BookEase API

Primary REST & GraphQL endpoints

Operational

Web Application

book.ease/dashboard & customer portal

Operational

Mobile Apps

iOS & Android booking clients

Operational

Payment Processing

Stripe & PayPal integration layer

Operational

Database Cluster

Primary PostgreSQL & Redis cache

Operational

CDN & Static Assets

CloudFlare edge distribution

Operational

Notification Service

Email, SMS & push delivery

Operational

Uptime Metrics

99.99%
Last 30 Days
99.98%
Last 90 Days
99.97%
Last 12 Months
0.01%
Downtime (30d)

90-Day Uptime History (each block = ~1 day)

Recent Incidents

Scheduled Database Maintenance Resolved
📅 Jan 14, 2025 ⏱️ Duration: 45 min

Performed planned maintenance on the primary database cluster to apply security patches and optimize query performance. API response times were slightly elevated during the window but all requests were queued successfully.

03:15 UTC Investigating: Maintenance window opened. Expect minor latency.
03:45 UTC Monitoring: Patches applied successfully. Running verification tests.
04:00 UTC Resolved: Maintenance complete. All systems back to normal performance.
Elevated API Latency in EU Region Degraded
📅 Jan 08, 2025 ⏱️ Duration: 2h 15m

Users in the European region experienced higher than normal response times (800ms-1.2s) due to a third-party CDN routing issue. Routing was manually corrected and latency returned to baseline.

14:20 UTC Investigating: EU CloudFlare edge nodes reporting high latency.
14:45 UTC Update: Engaged with CDN provider. Identifying optimal route.
16:35 UTC Resolved: Route corrected. Monitoring for stability.
Payment Webhook Delivery Delay Resolved
📅 Dec 28, 2024 ⏱️ Duration: 1h 30m

Payment success webhooks were delayed by up to 90 seconds due to a message queue backlog. All transactions were processed correctly, but merchant dashboards showed delayed confirmation status.

09:10 UTC Investigating: Queue depth spike detected on payment processor.
09:40 UTC Update: Scaled queue consumers. Backlog draining.
10:40 UTC Resolved: Queue depth normalized. All webhooks delivered.