At CloudNexus, we recognize that your data belongs to you. As a data processor and controller for various services, we are committed to providing clear, accessible mechanisms for you to exercise your statutory rights. This page outlines your rights, how we implement them, and the steps to submit a request.
Your Data Protection Rights
Right to Access
Request a copy of the personal data we hold about you, including processing purposes, data categories, and recipients.
Right to Rectification
Ask us to correct inaccurate or incomplete personal data without undue delay upon verification.
Right to Erasure
Request deletion of your personal data when it's no longer necessary, consent is withdrawn, or processing is unlawful.
Right to Restrict Processing
Limit how we use your data while accuracy, legality, or retention periods are verified or contested.
Right to Data Portability
Receive your provided data in a structured, machine-readable format and transmit it to another controller.
Right to Object
Object to processing based on legitimate interests or direct marketing. We will cease processing unless compelling reasons override your interests.
Automated Decision-Making
Request human intervention, express your point of view, or challenge decisions based solely on automated processing or profiling.
Withdraw Consent
Withdraw consent at any time where processing is based on consent. This does not affect the lawfulness of prior processing.
How to Exercise Your Rights
We've streamlined the request process to ensure security, verification, and compliance within statutory timeframes.
Submit Your Request
Use our secure privacy portal, email our Data Protection Officer, or submit a signed DSAR form. Include your account details and specify the right(s) you wish to exercise.
Identity Verification
To protect your data, we'll verify your identity using multi-factor authentication or document validation before processing any request.
Review & Processing
Our compliance team reviews your request for scope, legal basis, and technical feasibility. We respond within 30 days, with possible 60-day extensions for complex cases.
Resolution & Confirmation
You'll receive a detailed response outlining actions taken, data provided, or reasons for any lawful exceptions. Data exports are delivered via secure, encrypted links.
Need Assistance?
Our Privacy & Compliance team is available to help you navigate your rights, submit requests, or clarify our data practices.
Submit a Request