Welcome to DirConnect Support! 👋 I'm here to help you with your listing, account, or any directory questions. How can I assist you today?
10:24 AM • Delivered
Hi! I need help updating my business hours on my profile. The changes aren't showing up publicly.
10:25 AM • Read
I'd be happy to help with that! Sometimes profile updates take 15-20 minutes to propagate to our search index. Could you share your business name or listing ID so I can check the status on our end?
10:26 AM • Delivered
Sure, it's "GreenLeaf Organics" (ID: GL-8842). I updated it about 2 hours ago.
10:27 AM • Read
Thanks! I'm pulling up GL-8842 now. I can see the updated hours in our backend, but there's a caching delay on the public-facing page. I'll manually trigger a refresh for your listing now. It should reflect within the next 5 minutes.
10:28 AM • Delivered