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Frequently Asked Questions
How long does it take to get a reply?
We typically respond to all support emails within 24 hours during business days. For urgent listing removal requests, please call our hotline.
How can I update my business listing?
Log in to your DirConnect dashboard, navigate to "My Listings", and click "Edit" on the relevant profile. Changes usually go live within 2 hours.
I forgot my password. What should I do?
You can reset your password using the "Forgot Password" link on the login page. If you are locked out of your email, please contact us via this form.