Frequently Asked Questions
Everything you need to know about FlowCMS. Can't find what you're looking for? Contact our support team.
Getting Started
What exactly is FlowCMS?
FlowCMS is a modern, API-first Content Management System designed for developers and marketers. It combines the flexibility of a headless architecture with an intuitive visual editor, allowing you to manage and distribute content across any platform, device, or channel.
How do I create an account?
Click 'Start Free Trial' in the top navigation. You'll need a valid email address to create your workspace. No credit card is required for the 14-day trial. You can also sign up using GitHub, Google, or SSO if your organization uses enterprise authentication.
Is there a free plan available?
Yes! Our Starter plan is completely free forever. It includes 3 team members, 5,000 API calls per month, 10 content types, and community support. It's perfect for personal projects, portfolios, and small businesses.
Features & Capabilities
Is FlowCMS a headless CMS?
Yes, FlowCMS is built headless-first. You get a robust REST API and GraphQL endpoint out of the box. You can completely decouple your content from your presentation layer, making it ideal for modern JAMstack architectures, mobile apps, IoT devices, and more.
Can I import content from WordPress, Contentful, or Sanity?
Absolutely. We provide one-click importers for WordPress, Contentful, Sanity, and Strapi. Our migration tool preserves your content types, relationships, assets, and published dates. You can also import via JSON/CSV for custom data structures.
Does FlowCMS support multi-language content?
Yes, Professional and Enterprise plans include full i18n support. You can create content in 50+ languages, set default locales, manage translations in a side-by-side editor, and serve localized content via region-specific API endpoints.
Billing & Plans
How does billing work?
We offer monthly and annual billing cycles. Annual plans come with a 20% discount. All payments are processed securely via Stripe. You can view invoices, download receipts, and manage payment methods directly from your workspace dashboard under Settings → Billing.
Can I upgrade or downgrade my plan anytime?
Yes, you can change your plan at any time. Upgrades take effect immediately with prorated billing. Downgrades apply at the start of your next billing cycle. No content or settings are lost during plan changes.
What happens if I exceed my API limits?
We'll notify you via email and dashboard alerts when you reach 80% of your limit. If you exceed it, non-critical API requests will be queued rather than dropped. You won't lose data. You can upgrade your plan or contact us for temporary limits.
Technical & Developer
What APIs and SDKs are available?
FlowCMS provides:
- REST API with comprehensive documentation
- GraphQL API with introspection support
- Official SDKs for JavaScript/TypeScript, Python, Go, and PHP
- Webhook endpoints for real-time sync
How do webhooks work in FlowCMS?
Webhooks trigger on content events like `published`, `updated`, `draft_created`, and `deleted`. You can configure endpoints in Settings → Integrations → Webhooks. Each payload includes a signature header (`X-FlowCMS-Signature`) for verification, and we automatically retry failed deliveries with exponential backoff.
Is there a CLI or local development mode?
Yes! Run `npx flowcms-cli` to install our official command-line tool. It supports workspace setup, content seeding, preview URL generation, and local mocking. You can spin up a local proxy to develop offline with full API parity.
Security & Compliance
Is my data encrypted?
Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use AWS KMS for key management. Enterprise customers can enable customer-managed encryption keys (CMEK) and bring-your-own-key (BYOK) workflows.
Are you GDPR and SOC 2 compliant?
FlowCMS is fully GDPR compliant and SOC 2 Type II certified. We provide Data Processing Agreements (DPAs), right-to-be-forgotten workflows, export tools, and region-specific data residency options (EU, US, APAC). Compliance reports are available upon request.
How are backups handled?
We perform automated daily backups with 30-day retention. Enterprise plans include point-in-time recovery (PITR), custom retention policies, and disaster recovery testing. All backups are stored in isolated, geographically distributed volumes.
Still have questions?
Our support team is available 24/7 to help you get the most out of FlowCMS.
Contact Support