Fair Housing Policy & Compliance

1. Our Commitment to Fair Housing

HomeNest is unwavering in its commitment to providing equal housing opportunities to all individuals. We strictly adhere to all applicable federal, state, and local fair housing laws, including but not limited to the Fair Housing Act (Title VIII of the Civil Rights Act of 1968), the Americans with Disabilities Act (ADA), and the Fair Housing Amendments Act of 1988.

We do not discriminate in the sale, rental, or management of housing, nor in the terms, conditions, or privileges of rental, or in the provision of services and facilities in connection with the rental of a dwelling based on any protected characteristic.

2. Protected Classes

3. Non-Discrimination Policies

Our fair housing commitment is integrated into every aspect of our property management operations:

• Tenant Screening: All applicants are evaluated using consistent, objective, and non-discriminatory criteria. Credit, criminal background, rental history, and income verification are applied uniformly to all applicants.
• Marketing & Advertising: All property listings, advertisements, and promotional materials comply with fair housing guidelines. We avoid language, imagery, or preferences that could be construed as discriminatory.
• Leasing & Terms: Lease agreements, rental rates, security deposits, and rental terms are applied equally to all tenants without regard to protected characteristics.
• Services & Facilities: All tenants have equal access to property amenities, maintenance services, and community facilities.
• Staff Training: All HomeNest employees, contractors, and agents receive mandatory annual fair housing compliance training.

4. Reasonable Accommodations & Modifications

HomeNest is committed to providing reasonable accommodations and modifications to ensure individuals with disabilities have equal opportunity to use and enjoy our rental properties, in accordance with the Fair Housing Act and ADA.

Reasonable Accommodations

A change in policies, practices, or services that may be necessary for a person with a disability to have an equal opportunity to use and enjoy a dwelling. Examples include allowing a service animal in a no-pet building or assigning a reserved parking space.

Reasonable Modifications

Physical changes to a unit or common area that may be necessary for a person with a disability. Examples include installing grab bars, lowering countertops, or adding ramp access. Tenants are generally responsible for the cost of modifications, unless local law requires otherwise, and may be required to restore the property to its original condition upon move-out if reasonably feasible.

To request an accommodation or modification, please contact our Fair Housing Officer using the information provided in Section 6.

5. Complaint & Grievance Procedure

Process Overview:

1. Submission: Submit a written complaint to our Fair Housing Officer detailing the incident, dates, individuals involved, and any supporting documentation.
2. Acknowledgment: We will acknowledge receipt within 2 business days.
3. Investigation: An impartial review will be conducted within 15 business days. We may request additional information or documentation.
4. Resolution: You will receive a written response regarding the findings and any corrective actions taken.
5. External Agencies: Individuals also have the right to file complaints with the U.S. Department of Housing and Urban Development (HUD) or their local fair housing agency.

6. Fair Housing Officer Contact

For questions regarding this policy, to request a reasonable accommodation, or to submit a formal complaint, please contact our designated Fair Housing Compliance Officer: