How quickly do you respond to inquiries?
We aim to respond to all messages within 24 business hours. For urgent technical issues, please use our live chat feature for immediate assistance.
Can I track my support ticket status?
Yes! Once you submit a form, you'll receive a confirmation email with a tracking ID. Use this ID to check your ticket status in our Help Center.
Do you offer refunds for job postings?
Refund policies vary by subscription plan. Please check your billing statement or email our support team with your order ID for assistance.
How can I report a spam or fraudulent job?
Your safety matters. Use the "Report" button on any job listing, or email us directly at safety@jobsphere.com with the job URL and details.