Acceptance of Terms & Conditions

1. Introduction & Acceptance

Welcome to LuxeMart. These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and all associated services (collectively, the "Platform"). By accessing, browsing, or purchasing products from LuxeMart, you acknowledge that you have read, understood, and agree to be bound by these Terms.

These Terms constitute a legally binding agreement between you ("User," "Customer," or "You") and LuxeMart ("Company," "We," "Us," or "Our").

2. User Accounts & Registration

To access certain features, complete purchases, or track orders, you may be required to create a LuxeMart account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information.
• Keep your password and login credentials secure and confidential.
• Accept full responsibility for all activities occurring under your account.

LuxeMart reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

3. Purchases, Pricing & Payment

All product prices are displayed in USD unless otherwise stated. Prices are subject to change without notice. Taxes, shipping fees, and import duties are calculated at checkout and are the responsibility of the Customer.

By submitting a payment, you represent that you have the legal right to use the payment method provided. All transactions are processed securely via PCI-compliant third-party payment gateways. LuxeMart does not store your full credit card details.

Orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order for reasons including pricing errors, suspected fraud, or inventory shortages.

4. Shipping, Delivery & Risk of Loss

Delivery timelines are estimates and not guaranteed. LuxeMart partners with reputable courier services to fulfill orders. Risk of loss and title for purchased items pass to you upon delivery to the carrier or the designated shipping address.

In the event of lost or damaged shipments, please contact our support team within 48 hours of the estimated delivery date. We will assist in filing claims with the carrier.

5. Returns, Refunds & Exchanges

Unless otherwise stated, you may return most items within 30 days of delivery for a full refund, provided they are unused, in original packaging, and accompanied by proof of purchase. Certain categories (e.g., personalized items, perishables, digital goods, and intimate apparel) are final sale.

Refunds will be processed within 5-10 business days of receiving and inspecting the returned item. Return shipping costs are the responsibility of the Customer unless the item is defective or we made an error.

6. Intellectual Property & Usage Rights

All content on the Platform, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of LuxeMart or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our Platform without express written consent. Customer reviews and user-generated content grant LuxeMart a non-exclusive, royalty-free license to use, display, and distribute such content.

7. User Conduct & Prohibited Activities

You agree not to use the Platform to:

• Violate any applicable local, state, national, or international law.
• Engage in fraudulent activity, including using stolen payment methods.
• Scrape, crawl, or harvest data from our Platform.
• Interfere with or disrupt the integrity or performance of the Platform.
• Post or transmit harmful, offensive, or infringing material.

LuxeMart may terminate your access immediately for violations, without refund or liability.

8. Limitation of Liability & Disclaimers

The Platform is provided on an "AS IS" and "AS AVAILABLE" basis. LuxeMart makes no warranties, express or implied, regarding the accuracy of product descriptions, availability, or uninterrupted service.

To the maximum extent permitted by law, LuxeMart and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption, arising from your use of the Platform or purchase of products.

9. Privacy & Data Protection

Your privacy is important to us. Our collection, use, and sharing of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to our data practices.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. We will notify users of material changes via email or a prominent notice on the Platform. Your continued use after modifications constitutes acceptance.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which LuxeMart operates, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration, except where mandatory consumer protection laws provide otherwise.

12. Contact Information

If you have questions, concerns, or requests regarding these Terms, please contact us:

• Email: legal@luxemart.com
• Support Portal: support.luxemart.com
• Address: LuxeMart Inc., 123 Commerce Blvd, Suite 400, New York, NY 10001