🚚 How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping options are available at checkout for next-day delivery in select areas.
🔙 What is your return policy?
We accept returns on unused products within 30 days of purchase. Food items are non-returnable for safety reasons unless defective.
🩺 How does the vet consultation work?
You can book a video call directly from our Services page. Our licensed vets are available 24/7 for non-emergency advice and guidance.
💳 Do you offer pet insurance?
We partner with top insurance providers. Visit the 'Services' tab to compare plans that fit your pet's needs.