Changes to Terms of Service
At Paws Source, we are committed to transparency and maintaining a clear, fair relationship with our users, pet parents, and service providers. Occasionally, we may need to update our Terms of Service to reflect changes in our services, legal requirements, or business practices. This page outlines how we manage, communicate, and implement changes to our Terms of Service.
How We Notify You of Changes
We believe in keeping our community informed. When we make material changes to our Terms of Service, we will notify you through one or more of the following methods:
- Email Notification: Registered users will receive an email to the address associated with their account.
- On-Site Notice: A prominent banner or notification will appear on the Paws Source platform upon login.
- Updated Effective Date: The "Last Updated" date on this page and the main Terms of Service document will be revised.
Important: For material changes, you will typically receive at least 30 days' notice before the new terms take effect. Minor, non-material updates (such as corrections to typos or formatting) may be effective immediately.
Revision History
Below is a summary of recent and upcoming changes to our Terms of Service:
| Change Date | Summary of Changes | Effective Date |
|---|---|---|
| January 15, 2025 | Updated data retention policies for veterinary consultation records; clarified third-party integrations for payment processing. | February 1, 2025 |
| October 10, 2024 | Added new clauses regarding AI-assisted pet health recommendations and disclaimers for automated care plans. | November 1, 2024 |
| July 22, 2024 | Revised subscription cancellation and refund policies; updated dispute resolution procedures. | August 15, 2024 |
| March 5, 2024 | Clarified terms for pet boarding liability, emergency vet authorization, and force majeure events. | April 1, 2024 |
Acceptance of Changes
By continuing to access or use the Paws Source platform, services, or mobile applications after the effective date of any changes, you acknowledge that you have read, understood, and agree to be bound by the revised Terms of Service. If you do not agree with the changes, you must discontinue your use of our services prior to the effective date and may contact our support team to request account closure.
Questions or Concerns?
If you have questions about how these changes affect your account, or if you need assistance understanding specific clauses, our Legal & Compliance team is here to help.
Contact: legal@pawssource.com
Support Portal: support.pawssource.com
Mailing Address:
Paws Source Legal Department
123 Petcare Boulevard, Suite 400
San Francisco, CA 94107, USA
Tip: We recommend bookmarking this page and reviewing it periodically to stay informed about updates to our terms and policies.