Get In Touch

We'd Love to Hear From You

Have a question about our services, need support, or just want to say hello? Our team is here to help you and your furry friend.

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Phone Number

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Thanks for reaching out. Our team will get back to you within 24 hours.

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Mon-Fri: 8AM - 8PM EST

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123 Paws Avenue, Suite 400
Portland, OR 97201

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FAQ

Frequently Asked Questions

We aim to respond to all inquiries within 24 hours on business days. For urgent veterinary questions, please call our 24/7 support line.

Yes! We currently ship to over 30 countries. Shipping rates and delivery times vary by location. Check our shipping policy for full details.

Absolutely. You can upgrade, downgrade, or cancel your plan at any time from your dashboard. Changes take effect at the next billing cycle.

Pro and Elite members can book directly through the app. Starter members can schedule via this contact form or call our support line for assistance.