Have questions about our services? Need help choosing the right care plan for your pet? Our team of pet experts is here to help. Reach out anytime!
Fill out the form below and we'll get back to you within 24 hours.
General: hello@pawssource.com
Support: support@pawssource.com
Visit our pet-friendly office for consultations, product pickups, or just to say hi!
Interactive Map
123 Pet Avenue, Suite 200, San Francisco, CA 94102
Quick answers to common questions. Can't find what you're looking for? Contact us.
We typically respond to all inquiries within 24 hours during business days. For urgent veterinary concerns, please call our 24/7 emergency line or use our live chat feature for immediate assistance.
We specialize in dog and cat care, but our veterinary consultants are experienced with rabbits, birds, hamsters, and other small pets. Contact us for specific species-related questions.
Yes! Pro and Elite plan members can book unlimited virtual vet consultations through our dashboard. You can also schedule in-person visits at any of our partner clinics nationwide.
Absolutely. We offer a 30-day satisfaction guarantee on all products. If your pet doesn't love their new food or accessory, we'll provide a full refund or exchange. No questions asked!
You can reach our support team via email at support@pawssource.com, call (800) 555-1234, or use our live chat feature available on our website 24/7. We're here to help!