📐 System Architecture
Built on a microservices foundation with event-driven synchronization. All modules communicate via secure REST/GraphQL APIs and publish telemetry to the central analytics pipeline.
🧩 Module Explorer
Select a module to view capabilities, integration points, and rate limits.
AI Dietary Planner
Generates breed-specific, age-adjusted meal plans using our proprietary formulation database and veterinary guidelines.
Allergen & Restriction Mapping
Automatic cross-referencing of ingredient databases against known allergens, medical conditions, and dietary restrictions.
Supply Chain Sync
Connects directly with approved suppliers to track inventory, pricing, and delivery windows for prescription and premium diets.
Telehealth Video Bridge
WebRTC-powered secure video consultations with end-to-end encryption and automated session recording for compliance.
Patient Record Sync
Bi-directional FHIR-compatible syncing with existing veterinary practice management systems (Vetster, Cornerstone, etc.).
Prescription Routing
Automated e-prescribing workflow with pharmacist verification, refill tracking, and controlled substance compliance checks.
Dynamic Booking Engine
Handles multi-staff calendars, service bundling, waitlist management, and automated SMS/email reminders.
Condition Tracking
Post-grooming skin/coat assessment logging with photo upload and trend analysis over time.
Facility Management
Kennel/room allocation, cleaning schedules, vaccination verification, and incident reporting dashboard.
Owner Communication Hub
Real-time photo updates, feeding logs, medication administration records, and daily care summaries.
Custom Report Builder
Drag-and-drop interface to generate utilization, revenue, health outcomes, and customer satisfaction reports.
Behavioral Insights
Aggregates wearables, feeding, and activity data to flag anomalies and suggest wellness interventions.
🗺️ Implementation Roadmap
Standard onboarding takes 4-6 weeks. Enterprise deployments include dedicated solution architects.
Week 1: Environment Provisioning
VPC configuration, database initialization, SSO integration, and compliance baseline auditing.
Week 2: Core Module Activation
API key generation, supplier catalog import, telehealth license verification, and staff role mapping.
Week 3: Workflow Configuration
Calendar sync, service pricing matrix, notification templates, and custom form deployment.
Week 4: UAT & Go-Live
Staging environment validation, staff training sessions, data migration verification, and production cutover.
📊 Unified Command Center
Real-time operational visibility across all care verticals. Customizable widgets and role-based access controls.
Service Utilization (Last 30 Days)
Recent Alerts
📑 Licensing & Tier Matrix
Flexible deployment models with transparent billing. All tiers include security patches, minor updates, and community support.
| Feature / Capability | Starter | Professional | Enterprise |
|---|---|---|---|
| Base Platform Access | $299/mo | $799/mo | Custom |
| Active Pet Profiles | Up to 250 | Up to 2,500 | Unlimited |
| Module Access | Nutrition + Grooming | All Core Modules | All + Custom Dev |
| API Rate Limits | 100 req/min | 1,000 req/min | Unlimited |
| SSO / SAML Integration | ✕ | ✓ | ✓ |
| Data Export & Analytics | Basic CSV | Full Dashboard + API | Custom BI Pipeline |
| Support SLA | Business Hours | 24/7 Priority | Dedicated CSM |
❓ Technical FAQ
Common implementation questions and architectural clarifications.