Terms of Service

Introduction

Welcome to Professional Portfolio ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, digital services, design deliverables, and related offerings (collectively, the "Services"). By accessing, browsing, or engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and Professional Portfolio. By submitting an inquiry, purchasing services, or utilizing any platform feature, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction) and possess the legal capacity to enter into this agreement. We reserve the right to modify these Terms at any time, with continued use constituting acceptance of updated terms.

2. Services Provided

Professional Portfolio offers custom web development, UI/UX design, mobile application development, cloud infrastructure setup, branding, and digital strategy consulting. All services are rendered based on mutually agreed-upon project scopes, timelines, and deliverables outlined in separate Service Agreements or Statements of Work ("SOW"). We do not guarantee specific business outcomes, traffic metrics, or SEO rankings, as these depend on numerous external factors beyond our control.

3. User Accounts & Access

Certain areas of our website or client portals may require registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. You agree to provide accurate, current information during registration and to notify us immediately of any unauthorized access or security breach. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Intellectual Property Rights

Unless otherwise specified in a written contract, all pre-existing assets, frameworks, code libraries, design templates, and proprietary methodologies remain the exclusive intellectual property of Professional Portfolio. Upon full payment of all invoiced amounts, you will be granted a non-exclusive, non-transferable license to use the final delivered work for its intended business purpose. Custom-created assets specifically commissioned for your project will be transferred to you, subject to full payment. You retain all rights to your original content, trademarks, and data provided to us.

5. Client Responsibilities

To ensure project success, you agree to:

• Provide accurate, high-resolution assets, copy, and brand guidelines in a timely manner.
• Designate a single point of contact for approvals and feedback.
• Respond to revision requests within 5 business days to prevent timeline delays.
• Ensure all submitted content complies with applicable laws, does not infringe third-party rights, and contains no malicious code.
• Notify us immediately if project requirements change mid-development.

6. Payment Terms & Refunds

All fees, payment schedules, and refund policies are detailed in the specific Service Agreement or Invoice provided at project initiation. Standard terms require a 50% upfront deposit before work commences, with the remaining balance due upon project completion and prior to final asset delivery. Late payments may incur a 1.5% monthly interest charge. Refunds, if applicable, will be prorated based on completed milestones and non-recoverable expenses. No refunds will be issued for projects terminated by the client after the 10% cancellation threshold without prior written notice.

7. Limitation of Liability

Professional Portfolio provides services on an "as-is" basis. While we employ industry best practices for security, performance, and accessibility, we do not warrant uninterrupted, error-free, or completely secure services. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our services. Our total aggregate liability shall not exceed the total amount paid by you for the specific service giving rise to the claim.

8. Termination

Either party may terminate an active project with 14 days written notice. Upon termination, you will pay for all completed work and authorized expenses up to the termination date. We may immediately suspend services if you breach these Terms, fail to meet payment obligations, or request unlawful deliverables. Termination does not relieve you of financial obligations incurred prior to the effective termination date.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or our Services shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in San Francisco, CA. Class action waivers apply.

10. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time. Material changes will be communicated via email or prominent notice on our website. Your continued use of our services following the posting of revised Terms constitutes acceptance. We encourage you to review this page periodically.

11. Contact Information

If you have questions, concerns, or requests regarding these Terms of Service, please contact us at: