Data Sharing & Disclosure Policy

Effective Date: January 15, 2025 | Last Updated: March 28, 2025

1 Introduction

RankForge ("we," "our," or "us") is committed to transparency regarding how we handle, share, and disclose personal and professional data. This Data Sharing & Disclosure Policy supplements our Privacy Policy and outlines the specific circumstances under which we share information with third parties, partners, and public entities.

Our Commitment: We never sell personal data. Any sharing is strictly necessary for service delivery, legal compliance, or with your explicit consent.

By using our services or interacting with our digital properties, you acknowledge and agree to the practices described herein.

2 Data We Collect

To provide SEO and digital marketing services, we collect and process the following categories of data:

  • Identifying Information: Names, business titles, contact details, and company information.
  • Technical & Usage Data: IP addresses, browser types, device identifiers, log files, and analytics data from your website.
  • Professional Data: Campaign metrics, keyword performance, conversion data, and client-specific marketing insights.
  • Communication Data: Emails, meeting recordings, support tickets, and correspondence.

All collection is conducted in accordance with applicable data protection regulations and our published Privacy Policy.

3 How We Share & Disclose Data

We share data only under the following clearly defined conditions:

  1. Service Delivery: With vendors and tools required to execute your SEO campaigns (e.g., hosting, analytics, CRM systems).
  2. Legal Obligations: When required by law, court order, subpoena, or regulatory authority to protect legal rights, safety, or enforce terms.
  3. Business Transfers: In the event of a merger, acquisition, or asset sale, data may be transferred as a business asset, with notice provided.
  4. Consent-Based Sharing: With third parties when you explicitly opt-in (e.g., webinars, partner integrations, newsletters).

We implement strict contractual safeguards and data processing agreements (DPAs) with all recipients to ensure data remains protected and used solely for authorized purposes.

4 Third-Party Partners & Services

Our operations rely on vetted technology and service providers. We may share limited, purpose-specific data with:

  • Analytics & Reporting: Google Analytics, Semrush, Ahrefs, Moz
  • Communication & Support: Slack, Zoom, Intercom, Email service providers
  • Cloud Infrastructure: AWS, Microsoft Azure, Shopify/WordPress hosting partners
  • Ad & Tracking Platforms: Google Ads, Meta Business, LinkedIn Marketing Solutions

Each partner is bound by confidentiality agreements and undergoes regular security assessments. You may review each partner's privacy policy for their specific data practices.

5 Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your data:

  • Access, rectify, or delete your personal information
  • Restrict or object to certain processing activities
  • Data portability (request a machine-readable copy)
  • Withdraw consent at any time where processing is consent-based

To exercise these rights, submit a request via our secure contact form or email privacy@rankforge.com. We will respond within 30 days, in compliance with applicable regulations (GDPR, CCPA/CPRA, etc.).

6 Security & Retention

We employ industry-standard technical and organizational measures to safeguard shared data, including:

  • AES-256 encryption for data at rest and TLS 1.3 for data in transit
  • Role-based access controls and multi-factor authentication (MFA)
  • Regular penetration testing and vulnerability assessments
  • Strict data retention policies: We retain data only as long as necessary to fulfill service obligations or comply with legal requirements.

Upon contract termination or deletion request, data is securely anonymized or permanently erased in accordance with our data lifecycle policy.

7 International Data Transfers

RankForge operates globally and may process or transfer data across borders. All international transfers comply with applicable data protection laws and are governed by:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions where applicable
  • Enhanced safeguards for cross-border cloud services

You will be notified if data is transferred outside your country of residence, along with the legal basis for such transfer.

8 Policy Updates

We may update this Data Sharing & Disclosure Policy to reflect changes in technology, regulations, or business practices. Material changes will be communicated via email or prominent notice on our website. Continued use of our services after updates constitutes acceptance of the revised policy.

9 Contact Us

If you have questions, concerns, or requests regarding our data sharing practices, please reach out:

  • Email: privacy@rankforge.com
  • Privacy Officer: Data Protection Team, RankForge Inc.
  • Address: 123 SEO Boulevard, Suite 400, San Francisco, CA 94102, USA
  • Response Time: Within 5 business days

We take data transparency seriously and are committed to addressing your inquiries promptly and thoroughly.

Legal Disclaimer: This document is a template for informational purposes. It should be reviewed and customized by qualified legal counsel to ensure compliance with your specific jurisdiction, industry regulations, and business operations.