🧩 Components 6 services
API Gateway
● Operational
Web Frontend
● Operational
Checkout Service
● Degraded Performance
Payment Processor
● Operational
CDN & Static Assets
● Operational
Database Clusters
● Operational
📊 Incidents & Updates 1 active
Intermittent latency on Checkout Service
2h ago
We are investigating elevated response times (~800ms) on the checkout microservice. This may cause occasional delays during payment processing. Engineering team is scaling pod replicas and optimizing query routing.
14:32 UTC
Monitoring alerts triggered. Auto-scaling initiated.
14:45 UTC
Root cause identified: DB connection pool saturation during flash sale traffic spike.
15:10 UTC
Pool size increased. Latency dropping back to normal. Monitoring closely.
SSL Certificate Renewal - shopvista.com
3 days ago
Planned maintenance window to rotate TLS certificates across edge nodes. No downtime expected. Process completed successfully.
02:00 UTC
Maintenance window started. Canary deployment rolling out.
02:45 UTC
Certificates renewed. Validation checks passed.
03:00 UTC
Incident resolved. All systems green.
Email Notification Delivery Delay
1 week ago
Third-party transactional email provider experienced throttling. Order confirmations were delayed by 15-20 minutes. Switched to fallback provider temporarily. Issue resolved.
09:15 UTC
Customer reports of delayed emails received.
09:30 UTC
Fallback SMTP activated. Queue draining.
10:00 UTC
Primary provider recovered. Normal routing restored.