Information We Collect

📋 Overview & Purpose

At Sitemap.xml, transparency is foundational to our service architecture. This page details the specific categories of information we collect, the mechanisms through which we gather it, and the legitimate purposes behind each data point. We collect only what is necessary to deliver, secure, and continuously improve our sitemap generation, indexing, and analytics platforms.

👤 Personal & Account Information

When you create an account, subscribe to our services, or contact our support team, we collect information that directly identifies you or your organization.

🌐 Website & Sitemap Data

The core of our service requires access to your web properties. We collect structural and content-related metadata to generate accurate sitemaps and indexing signals.

📊 Usage & Interaction Data

We track how you interact with our dashboard, API, and integrations to optimize performance, prevent abuse, and develop new features.

🔒 Technical & Device Information

Collected automatically to ensure platform stability, security, and compatibility across devices and networks.

• • IP address (anonymized for analytics, stored in full for security & fraud prevention)
• • Browser type, version, & operating system
• • Device model, screen resolution & hardware concurrency
• • Network performance metrics (latency, throughput, packet loss)
• • Crash reports & error logs from browser extensions/plugins

🍪 Cookies & Tracking Technologies

We use strictly necessary, functional, and analytics cookies to maintain your session, remember preferences, and measure platform health.

⚙️ How We Use Your Data

All collected information serves specific operational, legal, or service-enhancement purposes:

⏳ Data Retention & Security

We retain data only as long as necessary to fulfill the purposes outlined in this policy. Account data is retained for the duration of your subscription plus 12 months for dispute resolution. Sitemap and crawl data is archived and anonymized after 24 months of inactivity.

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is restricted to authorized personnel via role-based access control (RBAC), and our infrastructure undergoes quarterly third-party security audits.

🛡️ Your Rights & Control

Depending on your jurisdiction, you may exercise the following rights regarding your personal data:

• • Access & Portability: Request a copy of your data in a machine-readable format
• • Correction: Update inaccurate or incomplete information via dashboard or support
• • Deletion: Request erasure of your account and associated data (subject to legal retention)
• • Restriction & Objection: Limit processing or object to profiling/marketing communications
• • Withdraw Consent: Revoke marketing or analytics consent at any time

To exercise these rights, submit a request through your account settings or email our DPO.

✉️ Contact Us

If you have questions about our data practices, need clarification on specific collection methods, or wish to submit a formal data request, please reach out to our Data Protection Officer: