/talk-to-engineering→

Direct Access to the
Indexing API Core Team

Bypass sales handoffs. Schedule a technical session with the engineers who design our crawler architecture, optimize index pipelines, and solve complex deployment challenges.

Initialize Technical Review → View Discussion Topics
~ /engineering-intake.sh
Note: All sessions are free for developers. We require a GitHub or GitLab handle for repo access if requested.

Technical Discussion Topics

Our engineering team is available to review architecture, optimize performance, and troubleshoot edge cases.

🔌

API Integration & Rate Limits

Webhook configuration, retry strategies, payload optimization, and handling high-throughput indexing events without dropping requests.

🌐

Crawler Architecture & Rules

Custom robots.txt parsing, dynamic route discovery, SPA hydration delays, and headless CMS sitemap synchronization.

⚡

Scale & Infrastructure

Edge deployment strategies, multi-region failover, dedicated crawler pools, and cost optimization for 10M+ URL surfaces.

🛡️

Security & Compliance

SSO/SAML setup, IP allowlisting, data residency requirements, and audit logging for enterprise security reviews.

How It Works

Transparent, engineer-to-engineer workflow.

STEP 01

Submit Technical Context

Fill out the intake form with your stack, scale, and specific challenges. No marketing forms, just technical details.

STEP 02

Engineer Matching

We route your request to the specialist who owns that domain (Crawling, API, Infra, or Security) within 24 hours.

STEP 03

Session or Async Response

Get a calendar link, code samples, architecture diagrams, or direct Slack/Discord engineering channel access.

FAQ

Quick answers for technical leads.

Is this a sales call in disguise?
No. You will speak directly with engineers. Sales involvement only happens if you explicitly request a commercial review or contract discussion.
What if I need help with a specific bug or 429 error?
Include your request ID, user-agent string, and approximate timestamp in the challenge field. Our SRE team will trace the logs and respond with a root cause analysis.
Do I need to be on a paid plan?
No. Developer sessions are free for all users. Enterprise infrastructure reviews may require a valid support tier, but architecture advice is always available.
Can you review our custom sitemap generator code?
Yes. Share a public gist, repo link, or pseudocode. We'll provide a PR-style review focusing on crawl efficiency, schema validation, and edge cases.