Infringement & Disputes Policy

Last Updated: January 15, 2025

That Is A Q ("the Company", "we", "our", or "us") is committed to respecting the intellectual property rights of others and expects its users, partners, and clients to do the same. This page outlines our policies, procedures, and contact information regarding intellectual property infringement, copyright claims, and formal dispute resolution.

1. Intellectual Property Rights

All content, software, designs, trademarks, documentation, and proprietary materials available on our website and delivered through our services are protected by applicable intellectual property laws, including copyright, trademark, patent, and trade secret regulations. Unauthorized reproduction, distribution, modification, or commercial use of our proprietary materials without express written consent is strictly prohibited.

2. Copyright Infringement & DMCA Compliance

We take allegations of copyright infringement seriously and comply with the Digital Millennium Copyright Act (DMCA) and applicable international copyright laws. If you believe your copyrighted work has been infringed upon and is accessible on or through our platforms, client projects, or digital services, you may submit a formal notice of infringement.

Please direct all infringement notices to our designated Copyright Agent:

3. Counter-Notification Process

If you believe that material removed or disabled under our infringement policy is not actually infringing, or that you have the right to use it due to fair use or other legal exceptions, you may submit a formal counter-notification. Counter-notifications must comply with statutory requirements and include a statement under penalty of perjury that you have a good faith belief the material was removed or blocked as a result of mistake or misidentification.

4. Dispute Resolution Procedures

That Is A Q strives to resolve disputes amicably, efficiently, and in good faith. If a disagreement arises regarding intellectual property, contractual obligations, or service delivery, we encourage the following structured approach:

1. Direct Communication: Contact the relevant party to discuss the issue and seek a mutually acceptable resolution within 10 business days.
2. Formal Internal Review: If unresolved, submit a written dispute to our legal team for internal review and mediation.
3. Binding Arbitration: In accordance with our Terms of Service and Client Agreements, unresolved disputes may be subject to confidential, binding arbitration in accordance with the rules of the American Arbitration Association, unless otherwise required by applicable law.

5. Repeat Infringer Policy

We maintain a strict policy regarding repeat infringers. Users, clients, contractors, or partners who are found to have repeatedly infringed upon intellectual property rights may have their access to our platforms terminated, accounts suspended, or active contracts canceled at our sole discretion, without prior notice or liability.

6. Governing Law & Jurisdiction

This policy and any disputes arising from or related to intellectual property, infringement claims, or service disputes shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any legal proceedings shall be brought exclusively in the state or federal courts located in Wilmington, Delaware, or through the arbitration process outlined above.