Contact & Inquiries

Have a question, project idea, or partnership proposal? We'd love to hear from you. Select your inquiry type below or use the form to reach out directly.

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📧 Direct Email

For general inquiries:

hello@thatisaq.com

For technical support:

support@thatisaq.com

📍 Headquarters

That Is A Q
1200 Innovation Blvd, Suite 404
San Francisco, CA 94107

🕒 Business Hours & Response

Monday – Friday: 9:00 AM – 6:00 PM (PT)
Weekends: Closed

Currently accepting new projects

⏱️ Expected response time: ≤ 24 hours for business inquiries.
⏱️ Support tickets: ≤ 12 hours during business hours.

🔗 Connect

Follow us for updates, insights, and behind-the-scenes looks at our process.

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Direct Inquiry Channels

Prefer to reach out directly? Here are the best contacts for specific needs.

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New Projects

Ready to build something? Tell us about your vision, timeline, and budget.

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Technical Support

Experiencing an issue with a delivered product or integration?

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Partnerships

Agency collabs, tech integrations, or co-marketing opportunities.

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Careers

Want to join the team? Drop your portfolio and we'll get back to you.

Frequently Asked Questions

Quick answers before you reach out.

What's your typical project timeline? +

Most projects range from 4 to 12 weeks depending on scope, complexity, and feedback cycles. We'll provide a detailed timeline after our initial discovery call.

Do you work with startups or only enterprises? +

We work with both! Our Starter and Growth packages are optimized for early-stage and scaling startups, while our Enterprise tier handles complex, large-scale deployments.

Can I schedule a quick discovery call instead of filling out the form? +

Absolutely. If you prefer a live conversation, email us at hello@thatisaq.com with your availability, and our scheduling assistant will send over a calendar link within 2 hours.

Is my information kept confidential? +

Yes. We sign NDAs before diving into sensitive project details. All communications and submitted forms are encrypted and handled under strict data privacy standards.