GDPR Compliance & Privacy Policy

1. Introduction & Scope

The Daily Pulse ("we", "our", or "us") is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR), (EU) 2016/679, and applicable data protection laws. This policy explains how we collect, use, store, and protect your personal data when you access our website, subscribe to our newsletters, or interact with our services.

This policy applies to all visitors, readers, subscribers, and users located in the European Economic Area (EEA) and Switzerland, as well as any individuals whose data we process in compliance with GDPR standards.

2. Data Controller

The data controller responsible for your personal information is:

The Daily Pulse Media Group
123 Journalism Avenue, Suite 400
London, EC2A 4PX, United Kingdom
Email: privacy@thedailypulse.com
Phone: +44 (0) 20 7946 0958

3. Information We Collect

We collect personal data that you voluntarily provide, as well as certain technical information when you interact with our platforms. This includes:

• Identity Data: Name, username, email address, postal address, and phone number.
• Account Data: Subscription details, payment information (processed securely by third-party payment providers), and reading preferences.
• Usage Data: IP address, browser type, operating system, device identifiers, pages visited, time spent on pages, and referral sources.
• Communication Data: Emails, survey responses, feedback, and customer support inquiries.
• Location Data: Approximate geographic location derived from IP address (where permitted by law).

4. How We Use Your Information

We process your personal data for the following purposes:

• Providing and maintaining our news services and digital content
• Processing newsletter subscriptions and personalized content delivery
• Improving user experience, site functionality, and content relevance
• Complying with legal obligations and regulatory requirements
• Preventing fraud, enhancing security, and managing risk
• Conducting anonymous analytics and market research
• Responding to inquiries and providing customer support

5. Legal Basis for Processing

Under GDPR Article 6, we process your data based on:

1. Consent: For newsletter subscriptions, marketing communications, and non-essential cookies.
2. Contractual Necessity: To fulfill subscription agreements and provide paid services.
3. Legitimate Interests: For site security, fraud prevention, analytics, and service improvement (where not overridden by your rights).
4. Legal Obligation: To comply with applicable laws, regulations, and lawful requests by public authorities.

6. Data Sharing & Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are contractually bound to use your data solely for the purposes we specify and must comply with GDPR standards. Categories of processors include:

• Cloud hosting and infrastructure providers
• Analytics and performance monitoring services
• Email delivery and newsletter management platforms
• Payment processing and billing services
• Customer support and content moderation tools

7. International Data Transfers

Your data may be transferred to and processed in countries outside the EEA where our service providers are located. We ensure adequate safeguards are in place, including Standard Contractual Clauses (SCCs), adequacy decisions, or other GDPR-compliant mechanisms. You can request a copy of the applicable transfer mechanisms upon request.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Retention periods vary by data type:

• Account & Subscription Data: Retained while your account is active, plus up to 7 years for financial/compliance records.
• Newsletter & Marketing Data: Until you unsubscribe or request deletion.
• Usage & Analytics Data: Aggregated and anonymized after 12 months.
• Communication Records: Retained for up to 3 years for support and quality assurance.

9. Your Data Protection Rights

Under GDPR, you have the right to:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data ("Right to be Forgotten").
• Restriction: Limit how we process your data.
• Data Portability: Receive your data in a machine-readable format.
• Object: Opt out of processing for direct marketing or legitimate interests.
• Withdraw Consent: At any time, where processing is based on consent.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12. We will respond within 30 days as required by law.

10. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze traffic, and personalize content. Categories include:

• Essential Cookies: Required for site functionality and security.
• Analytics Cookies: Help us understand how visitors interact with our site.
• Functional Cookies: Remember preferences and settings.
• Marketing Cookies: Used to deliver relevant content and track campaign effectiveness.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect site functionality. Our full Cookie Policy provides detailed management instructions.

11. Data Security

We implement industry-standard technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits, penetration testing, and vulnerability assessments
• Strict access controls and employee training on data protection
• Incident response procedures and breach notification protocols

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We encourage you to protect your login credentials and report suspicious activity immediately.

12. Contact & Data Protection Officer (DPO)

13. Policy Updates

We may update this GDPR policy to reflect changes in our practices, technology, legal requirements, or regulatory guidance. Material changes will be communicated via email or prominent website notice. Continued use of our services after updates constitutes acceptance of the revised policy.