Termination Policy Overview
At TimberCraft Pro, we respect your right to terminate services or contracts when circumstances change. Our policy is designed to protect both parties, ensure fair billing, and maintain a professional working relationship.
⚠️ Notice Requirement
Per standard contracting terms, a minimum of 30 calendar days written notice is required for active project termination. Emergency or safety-related terminations are handled on a case-by-case basis.
Key Terms
- Final Billing: You will be invoiced for all work completed, materials purchased, and non-cancelable third-party costs up to the effective termination date.
- Materials & Equipment: Custom-ordered materials become the client's property. Standard inventory will be returned to stock unless otherwise agreed.
- Site Access & Cleanup: Our team will secure the worksite, remove temporary structures, and provide a final walkthrough within 5 business days of termination.
- Warranty & Support: Completed work remains covered under our standard 5-year workmanship warranty. Terminated mid-project work is not warranty-eligible unless formally reactivated.
- Dispute Resolution: Any billing or contractual disagreements will be addressed through our documented mediation process before escalation.
Submit Termination Request
Please complete the form below to formally initiate the termination process. Our contracts department will review your submission and respond within 2 business days with a formal acknowledgment and final settlement summary.
What Happens Next?
📧 Step 1: Confirmation
You will receive an automated email confirming receipt of your notice. Our contracts manager will review your project status and draft a final settlement statement.
📋 Step 2: Final Settlement
Within 3-5 business days, you will receive a detailed final invoice covering completed work, materials, and any applicable termination adjustments. Payment terms remain per original contract.
🔐 Step 3: Site Handover
We will schedule a final walkthrough to secure the site, hand over keys/access codes, and provide as-built documentation for all completed phases.
🤝 Step 4: Closure
Once final payment is processed and documentation signed, the contract will be formally closed. You will receive a Certificate of Completion and warranty documentation.
Need Assistance?
If you have questions about this policy, need to discuss a termination exception, or require documentation from a past project, please contact our contracts department directly:
📞 Contracts & Administration
Phone: (555) 123-4567 ext. 802
Email: contracts@timbercraftpro.com
Hours: Mon–Fri, 8:00 AM – 5:00 PM CST