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Email Support

For general inquiries:

hello@verdantix.com

For technical support:

support@verdantix.com

Call Us

Mon–Fri from 8am to 6pm PT

+1 (555) 234-5678

International: +1 (555) 987-6543

Live Chat

Available 24/7 for urgent support tickets and quick questions.

Global Offices

HQ

San Francisco, CA
450 Market St, Suite 300

Europe

Amsterdam, NL
Herengracht 120

Asia

Singapore
1 Raffles Place, #45-01

Frequently Asked Questions

Find quick answers to common questions about our services and support.

Our general support team is available Monday through Friday, 8:00 AM to 6:00 PM Pacific Time. For urgent technical issues, our 24/7 emergency hotline is available for all active project clients. Live chat is also available around the clock.
All clients receive access to our Verdantix Portal upon project kickoff. This dashboard provides real-time updates on installation progress, energy output, carbon reduction metrics, and billing. Contact your project manager if you need access credentials.
Yes, Verdantix operates globally with hubs in North America, Europe, and Asia. We provide full consultation, design, and monitoring services internationally. On-ground installation is coordinated through our certified local partner network.
Timelines vary based on scope. A standard commercial solar installation typically takes 8–12 weeks from site assessment to commissioning. Large-scale wind projects may take 6–12 months. Consulting and audit projects usually conclude within 4–6 weeks.
You can request a quote by selecting "Sales & Partnerships" in the department dropdown above, or by visiting our Get Started page. Our sales engineers will conduct a preliminary assessment and provide a detailed proposal within 5 business days.