Privacy & Data Protection Policy Update
Enhanced compliance with global data protection regulations including GDPR, CCPA, and emerging international frameworks. We've streamlined how we collect, process, and secure your personal information.
Key Changes:
- Explicit opt-in consent required for all marketing communications
- Enhanced encryption standards for passenger data and payment details
- New data retention schedules with automatic purging after 24 months
- Expanded third-party vendor security audit requirements
Booking & Cancellation Policy Revision
Clarified cancellation windows, amended fee structures for premium bookings, and introduced a flexible modification window for all standard reservations.
Key Changes:
- 48-hour free cancellation window now applies to all direct bookings
- Tiered cancellation fees based on proximity to departure date
- Free date/time modifications allowed up to 14 days prior to travel
- Clear distinction between supplier vs. agency cancellation terms
Terms of Service Amendment
Updated language regarding dispute resolution, jurisdiction, user conduct guidelines, and account security responsibilities.
Key Changes:
- Mandatory arbitration clause replaced with streamlined mediation process
- Updated liability limitations for third-party supplier services
- Clearer definitions of force majeure and travel insurance requirements
- Enhanced account security verification protocols
Cookie & Third-Party Tracking Policy
Complete overhaul of our cookie management system with granular user controls, stricter vendor data sharing limits, and transparent analytics reporting.
Key Changes:
- Granular cookie consent manager allowing per-category opt-in/out
- Removal of all non-essential tracking pixels without explicit consent
- Annual vendor data-sharing compliance verification
- Clear explanations of analytics vs. advertising cookies
Force Majeure & Travel Disruption Policy
Updated protocols for handling natural disasters, geopolitical events, airline strikes, and global health emergencies affecting scheduled travel.
Key Changes:
- Automated travel disruption monitoring and proactive client alerts
- Clear refund vs. credit voucher pathways based on disruption type
- Enhanced emergency support hotline availability (24/7 global coverage)
- Updated documentation requirements for insurance claims