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Business Hours
| Monday – Saturday | 9:00 AM – 8:00 PM |
| Sunday | 10:00 AM – 5:00 PM |
| Emergency Line | 24/7 Available |
| Time Zone | EST (UTC-5) |
Our headquarters observes standard US federal holidays. Emergency travel support remains active 24/7 via our dedicated hotline.
Send Us a Message
Have a question or need a custom itinerary? Fill out the form below and a travel specialist will respond within 24 hours.
Call Us Directly
Speak with a travel specialist immediately during business hours.
+1 (888) 555-TRIPEmail Support
Detailed inquiries and documentation sent directly to your inbox.
concierge@voyagelux.comInteractive Map Loading...
VoyageLux Headquarters
123 Travel Boulevard, Suite 400
New York, NY 10013, United States
Frequently Asked Questions
We aim to respond to all non-emergency inquiries within 4-6 business hours. For urgent matters requiring immediate attention, please use our 24/7 emergency hotline or live chat feature.
Absolutely. Our concierge team can handle flight changes, hotel upgrades, and activity modifications. Please note that third-party cancellation policies and fare differences may apply depending on your booking class.
Yes, we have a dedicated Corporate & MICE division specializing in executive retreats, incentive trips, and large-scale group logistics. Select "Corporate & Group Travel" in our inquiry form for dedicated support.
All VoyageLux clients receive a dedicated emergency contact number upon booking. This line connects you directly to our operations center for missed flights, medical emergencies, lost documents, or urgent relocation assistance.