Client Services

Start Your Monthly Retainer

Secure dedicated expertise, predictable budgeting, and priority access to our full creative team. Our retainer model is designed for brands that want consistent growth without the friction of ad-hoc projects.

● No long-term lock-in
● Cancel with 30 days notice
● Dedicated account team
Process

How It Works

Getting started is straightforward. We align, onboard, and execute seamlessly.

01

Discovery Call

We review your goals, current challenges, and bandwidth needs to recommend the right tier.

02

Custom Scope

We draft a clear monthly deliverable list aligned with your KPIs and approval workflow.

03

Onboarding

Asset transfer, tool access setup, and introduction to your dedicated project lead.

04

Monthly Execution

Weekly sprints, bi-weekly check-ins, and a comprehensive monthly performance report.

Pricing Tiers

Choose Your Retainer

All plans include dedicated support, priority turnaround, and flexible scaling options.

Starter
$2,500/mo
For early-stage brands needing consistent support.
  • 15 hours of design/dev per month
  • 1 project manager assigned
  • Weekly progress updates
  • Monthly strategy sync (1hr)
  • Standard turnaround (3-5 days)
Select Starter
Growth
$5,500/mo
For scaling businesses with active campaigns.
  • 35 hours of design/dev per month
  • Dedicated senior designer + developer
  • Bi-weekly strategy & reporting
  • Priority turnaround (2-3 days)
  • Analytics dashboard access
  • 2 content production assets/mo
Select Growth
Enterprise
Custom
Full-service partnership for large organizations.
  • Unlimited hours (scope-governed)
  • Executive account director
  • Quarterly business reviews
  • Same-day priority requests
  • White-label options available
  • Custom integrations & SLAs
Contact Sales
What's Included

Beyond the Hours

Our retainers are built for partnership, not just transactional work.

📊

Transparent Reporting

Track hours, deliverables, and project status in real-time through our client portal.

⚡

Rolling Unused Hours

Carry up to 25% of unused hours to the following month. No waste, no pressure.

🤝

Dedicated Slack Channel

Direct line to your project team for quick questions, feedback, and alignment.

🔄

Flexible Scope Adjustment

Needs changing? Modify your monthly deliverables before the 20th to reflect shifting priorities.

FAQ

Common Questions

What happens if we exceed our monthly hours?
You'll be notified before hitting 90% of your allocation. Additional hours are billed at a discounted retainer rate, or we can help upgrade your tier mid-cycle with 10 days notice.
Is there a minimum contract period?
No. We operate on a month-to-month basis. We believe in earning your business continuously. Simply provide 30 days written notice to pause or cancel.
Can we change team members or focus areas mid-retainer?
Absolutely. During your monthly strategy sync, we review performance and can reallocate hours across disciplines (e.g., shifting from web dev to ad creative) as your needs evolve.
How do you handle confidential projects?
All retainers include a standard NDA. We use secure file sharing, encrypted communication channels, and can assign project-specific teams with restricted visibility upon request.

Ready to Begin?

Fill out the form below. A dedicated account lead will reach out within 24 hours to schedule your discovery call.

No commitment required to schedule a discovery call. All information is kept strictly confidential.