Children's Privacy Policy

Introduction & Scope

#about ("we," "our," or "us") is committed to protecting the privacy of children who may access our websites, mobile applications, or digital services (collectively, the "Services"). This Children's Privacy Policy explains how we collect, use, and safeguard personal information from children under the age of 13 (or the applicable age of consent in your jurisdiction, including 16 in regions governed by the GDPR).

Parental Consent & Verification

Before we collect, use, or disclose any personal information from a child, we require verifiable parental consent. Consent may be verified through multiple methods, including but not limited to:

• Electronic signature or digital consent forms
• Secure payment verification methods
• Review of government-issued identification (handled securely and never stored)
• Video or phone verification with a trained privacy officer

We retain consent records for a minimum of two years and use industry-standard encryption to protect verification data.

Information We Collect

We only collect information that is necessary for the service to function or that you or your child voluntarily provide. This may include:

• Account Information: Parent/guardian email, child's username, and birth month/year (not full DOB for security)
• Interaction Data: Content created, learning progress, and in-app preferences
• Technical Data: Device type, browser information, and anonymous usage analytics
• Communication Records: Messages sent to support or safety moderators

We do not collect precise geolocation, full contact numbers, or government IDs from children.

How We Use Information

Information collected from or about children is used strictly for:

• Providing, maintaining, and improving the Services
• Personalizing age-appropriate content and learning paths
• Communicating with parents regarding account settings, safety, or billing
• Monitoring for safety, fraud prevention, and compliance with child protection standards
• Generating aggregate, anonymized analytics for product development

Data Sharing & Third Parties

We do not sell, rent, or trade children's personal information. We may share data only with trusted service providers who assist in operating our platform (e.g., cloud hosting, content delivery, payment processing) under strict data processing agreements that prohibit independent use or marketing. All third-party partners must comply with COPPA, GDPR, and equivalent child privacy regulations.

Security & Retention

We implement industry-standard technical and organizational measures to protect children's data, including AES-256 encryption in transit and at rest, role-based access controls, regular security audits, and automated data masking for sensitive fields.

Data is retained only as long as necessary to provide the service or comply with legal obligations. Parents may request deletion at any time, and we will permanently remove data within 30 days, except where retention is legally required.

Parental Rights & Choices

Parents and legal guardians have the right to:

• Review the personal information we hold about their child
• Request modification or deletion of such information
• Opt out of ongoing data collection or use
• Withdraw consent at any time
• Access account controls to manage privacy settings

Exercising these rights will not result in degraded service quality, though certain features requiring data processing may be limited.

Policy Updates

We may update this Children's Privacy Policy to reflect changes in technology, regulation, or our practices. Material changes will be communicated to registered parents via email or in-app notification at least 30 days before the new policy takes effect. Continued use of the Services after such notice constitutes acknowledgment of the updated terms.

Contact Us

If you have questions about this policy, wish to verify consent, or want to exercise your privacy rights, please reach out to our Privacy & Compliance team: