Terms of Service

1. Introduction

Welcome to #about ("we," "our," or "us"). We are a creative and digital agency dedicated to transforming ideas into powerful digital experiences. These Terms of Service ("Terms") outline the rules and guidelines for using our website, digital products, and agency services. Please read them carefully.

2. Acceptance of Terms

By accessing, browsing, or using any part of the #about website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Services Provided

#about provides creative design, web development, digital marketing, branding, and related consulting services. The scope of work, deliverables, timelines, and specifications for each engagement will be detailed in a separate Service Agreement or Statement of Work (SOW). These Terms serve as the foundational agreement, with project-specific documents taking precedence in the event of a conflict.

4. User Accounts & Registration

Certain areas of our platform may require registration. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

5. Intellectual Property Rights

Our IP: All content, designs, code, trademarks, logos, and materials owned by #about remain our exclusive property unless explicitly transferred in writing. This includes our website design, methodologies, and proprietary tools.

Client IP: Upon full payment of all invoices, ownership of final delivered work products will transfer to the client, as specified in the applicable SOW. We retain the right to display completed work in our portfolio, for marketing, and for industry awards, unless otherwise agreed in writing.

6. Client Content & Materials

By submitting content, materials, or information to #about (collectively, "Client Content"), you represent that you own or have the necessary rights to use such materials. You grant #about a limited, non-exclusive license to use, reproduce, and modify Client Content solely for the purpose of fulfilling the agreed-upon services. You agree to indemnify us against any claims arising from your submission of infringing or unauthorized materials.

7. Payment & Billing

Fee structures, payment schedules, and billing terms will be outlined in your project proposal or SOW. Unless otherwise stated, invoices are due within thirty (30) days of receipt. Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to pause or suspend services if payments are overdue by more than fifteen (15) days.

8. Limitation of Liability

To the fullest extent permitted by applicable law, #about, its founders, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services or website. Our total aggregate liability shall not exceed the total fees paid by you for the specific service giving rise to the claim in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless #about and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of our services; (c) your violation of any third-party rights; or (d) Client Content you provide that infringes on intellectual property or privacy rights.

10. Termination

Either party may terminate an ongoing service engagement with thirty (30) days written notice, subject to the terms of the applicable SOW. Upon termination, you will be responsible for payment of all services rendered and expenses incurred up to the termination date. We will deliver all completed work and return your materials within fourteen (14) days, pending receipt of all outstanding payments. Sections regarding IP, Liability, Indemnification, and Governing Law shall survive termination.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall first be subject to good-faith negotiation. If unresolved within thirty (30) days, disputes shall be settled through binding arbitration administered by the American Arbitration Association in San Francisco, California. You waive any right to participate in a class-action lawsuit or class-wide arbitration.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be communicated via email or a prominent notice on our website. Your continued use of our services or website following the posting of revised Terms constitutes acceptance of those changes. We encourage you to review this page periodically for updates.

13. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:

Thank you for choosing #about. We appreciate your trust and look forward to building something extraordinary together.