3.1 Information You Provide Directly
We collect data that you intentionally share with us when using Admin’s services. This includes:
- Account Registration Details: Name, email address, password, and organizational role during sign-up.
- Profile & Preference Data: Avatar, display name, notification settings, language preferences, and workspace configurations.
- Support & Communications: Messages, tickets, feedback, and correspondence sent to our customer success or engineering teams.
- Billing & Financial Information: Payment method details (processed securely by PCI-compliant partners), invoicing addresses, and subscription preferences.
- Uploaded Content: Documents, datasets, media files, or custom configurations you store or process within Admin workspaces.
3.2 Information Collected Automatically
When you access or interact with Admin platforms, certain data is gathered passively to ensure performance, security, and service optimization:
| Data Category | Examples | Purpose |
|---|---|---|
| Usage & Interaction Data | Feature clicks, session duration, error logs, search queries | Product improvement & debugging |
| Device & Browser Info | OS version, browser type, screen resolution, timezone | Compatibility & security monitoring |
| Network & Location Data | IP address, approximate geographic location (city/region level) | Abuse prevention & regional compliance |
| Cookies & Tracking Tech | Essential, analytics, and preference cookies (see Section 4) | Session management & user experience |
This data is typically aggregated or anonymized before analysis. We do not track your activity across third-party websites or apps outside the Admin ecosystem.
3.3 Information from Third Parties
Admin may receive or combine data from trusted external sources to enhance service functionality and maintain accurate records:
- Integration Partners: Data shared via authorized APIs (e.g., CRM systems, calendar apps, communication tools) when you explicitly connect them to your workspace.
- Payment & Identity Providers: Verification status, transaction IDs, and fraud signals from Stripe, Auth0, or similar services.
- Public & Business Sources: Company domain verification, professional directory listings, or open-source intelligence used for security validation.
- Marketing & Analytics Vendors: Aggregated conversion metrics or re-identification data, only with explicit consent where legally required.
We require all third-party data providers to comply with applicable data protection standards and limit sharing to strictly necessary fields.
3.4 Sensitive & Special Category Data
Admin does not intentionally collect sensitive personal data (e.g., racial or ethnic origin, political opinions, religious beliefs, genetic/biometric data, health information, or criminal records).
If such information is provided voluntarily (e.g., in support tickets or uploaded documents), it will be:
- Processed only under explicit legal bases or your explicit consent
- Subject to enhanced access controls and encryption
- Restricted to authorized personnel with a strict need-to-know basis
- Excluded from analytics, marketing, or AI training pipelines
If you are a data processor using Admin to manage end-user sensitive data, please refer to our Data Processing Agreement and implement appropriate technical safeguards.
3.5 Data Minimization & Retention
We adhere to the principle of data minimization. We collect only what is strictly necessary for the purposes outlined in this policy and our Terms of Service.
You may request data export, correction, or deletion at any time via your dashboard or by contacting our Privacy Team at privacy@admin.io.