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Our Corrections Policy

Transparency, accuracy, and community-driven knowledge โ€” how we ensure every entry in Aevum Encyclopedia meets the highest standards of reliability.

Last Updated: January 15, 2025
Effective: March 1, 2021
Governed by Editorial Board
Aevum Encyclopedia is committed to delivering accurate, unbiased, and up-to-date knowledge to our global community. We recognize that errors can occur in any large-scale knowledge project, and we welcome โ€” in fact, rely on โ€” the vigilance of our readers, contributors, and subject-matter experts to identify and resolve them. This document outlines our complete corrections policy, including how to submit corrections, our review process, timelines, and transparency commitments.

Table of Contents

  1. 01 Scope & Commitment
  2. 02 Types of Corrections
  3. 03 How to Submit a Correction
  4. 04 The Review Process
  5. 05 Response Timelines (SLA)
  6. 06 Transparency & Tracking
  7. 07 Role of the Community
  8. 08 Handling Disputes & Revisions
  9. 09 Bad-Faith Submissions
  10. 10 Frequently Asked Questions
01

Scope & Commitment

This policy applies to all content hosted on Aevum Encyclopedia, including but not limited to encyclopedia articles, infoboxes, knowledge graph entries, multimedia descriptions, category pages, and reference citations.

We are committed to the following principles:

โœ“ Our Track Record
Since inception, we have processed over 847,000 correction requests with a 94% satisfaction rate from submitters. Our average resolution time for standard corrections is 3.2 business days.
02

Types of Corrections

We categorize corrections into the following types, each with an appropriate review pathway:

Type Description Examples Review
Factual Error Incorrect data, dates, names, or statistics Wrong birth year, incorrect capital city โฑ Expert Review
Typographical Spelling, grammar, punctuation issues Misspelled words, misplaced commas โšก Auto-Resolved
Outdated Content Information superseded by new events or research Former officials, revised scientific consensus โฑ Expert Review
Missing Information Notable omissions in coverage Missing key events, unlisted awards โฑ Expert Review
Neutrality / Bias Loaded language or uneven representation Partisan framing, omission of counter-views ๐Ÿ”ฌ Board Review
Sourcing Issue Missing, broken, or unreliable citations Dead links, self-published sources โฑ Expert Review
Critical / Urgent Harmful misinformation requiring immediate action Medical inaccuracies, dangerous guidance ๐Ÿšจ Priority Review
03

How to Submit a Correction

Submitting a correction is straightforward and accessible to everyone. You have multiple options:

  1. Inline Correction Tool โ€” Every article has a "Suggest Correction" button at the top and bottom. Click to highlight text and propose changes directly within the article.
  2. Dedicated Form โ€” Use the submission form at the bottom of this page for more detailed correction requests, including bulk corrections or complex issues.
  3. Discussion Talk Pages โ€” Every article has an associated talk page where you can discuss proposed changes with other editors and subject experts.
  4. Email โ€” Send detailed corrections to corrections@aevum.org for complex or sensitive matters.
  5. API โ€” Registered contributors can submit corrections programmatically through our public API (v3.1+).
๐Ÿ“Œ Tip: The More Detail, the Faster the Resolution
Include specific source references, direct quotes, URLs, publication dates, and page numbers when possible. Corrections with authoritative sources are prioritized and resolved faster.

What to include in your submission:

04

The Review Process

Every correction passes through our multi-stage review pipeline to ensure quality and consistency:

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1. Intake & Classification

Your submission is received and automatically classified by type, severity, and topic area. You receive a unique tracking ID and confirmation within minutes.

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2. AI Pre-Screening

Our AI engine cross-references your proposed changes against millions of trusted sources, flagging obvious errors and generating a confidence score.

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3. Subject Expert Review

A verified contributor with expertise in the relevant domain reviews the correction, evaluates the sources, and makes an acceptance recommendation.

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4. Editorial Sign-Off

For non-trivial corrections, a senior editor provides final approval. Simple typos and auto-verified corrections skip to direct publication.

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5. Publication & Notification

Accepted corrections are published, a change log entry is created, and the original submitter is notified. All changes are visible in the article's revision history.

๐Ÿ” AI-Assisted, Human-Verified
While our AI accelerates the review process, every accepted correction has been reviewed by at least one human subject-matter expert. Our AI does not autonomously accept or reject corrections.
05

Response Timelines (SLA)

We adhere to the following service-level agreements for correction processing, measured from the time of submission to initial acknowledgment or resolution:

< 10 min
Auto-confirmed typos & formatting
24 hrs
Critical / urgent corrections
3 days
Standard factual corrections
7 days
Complex / contested corrections
14 days
Board-level disputes & bias reviews

These are maximum timeframes. 85% of all corrections are resolved within 48 hours. If your correction exceeds these SLAs, you will receive a status update with an explanation.

06

Transparency & Tracking

We believe full transparency builds trust. Here's how you can track and verify corrections:

๐Ÿ“Š Did You Know?
In Q4 2024, Aevum Encyclopedia published 62,341 accepted corrections, with an average resolution time of 2.8 days and a submitter satisfaction rate of 94.7%. View our full report here.
07

Role of the Community

Aevum Encyclopedia is a community-powered knowledge platform. Our contributors play a vital role in maintaining accuracy:

08

Handling Disputes & Revisions

Occasionally, corrections may be contested. Our dispute resolution process ensures fair outcomes:

  1. Discussion Phase โ€” When a correction is contested, the relevant article's talk page becomes the forum for structured debate. All parties are invited to present sources and reasoning.
  2. Mediation โ€” A neutral senior editor facilitates the discussion, ensuring all arguments are weighed against our sourcing and neutrality guidelines.
  3. Expert Arbitration โ€” For disputes in specialized domains, we convene a panel of 3 verified experts in the relevant field to make a binding determination.
  4. Editorial Board Appeal โ€” Either party may appeal a decision to the Aevum Editorial Board within 14 days. The Board's decision is final.
  5. Temporary Tags โ€” During active disputes, articles may carry a "Content Under Review" tag to alert readers that certain information is being evaluated.
โš–๏ธ Fairness Guarantee
No contributor is penalized for a correction that is ultimately rejected, provided the submission was made in good faith with reasonable sourcing. We encourage bold corrections backed by evidence.
09

Bad-Faith Submissions

We maintain an open and welcoming policy, but we also protect the integrity of our platform. The following constitute bad-faith submissions and may result in account restrictions:

Instances of bad-faith behavior are reviewed by our Trust & Safety team. Repeated violations may result in temporary or permanent suspension of editing privileges. We always provide clear notice and an opportunity to appeal.

10

Frequently Asked Questions

Do I need an account to submit a correction?

No. Anyone can submit a correction anonymously. However, registered accounts receive priority processing, tracking updates, and recognition when corrections are accepted.

What sources are considered reliable?

We prioritize peer-reviewed journals, government publications, established news organizations, primary source documents, and academic textbooks. Self-published materials, opinion blogs, and social media posts are generally not accepted as standalone sources but may supplement stronger citations.

How can I check the status of my correction?

Use your unique tracking ID (format: CORR-2025-XXXXX) on our status dashboard at status.aevum.org. Registered users also receive email notifications at each stage of the review process.

Can I dispute a rejected correction?

Yes. You may appeal any rejected correction within 30 days by providing additional sources or reasoning. Appeals are reviewed by a different editor than the original reviewer to ensure fairness.

Are corrections anonymous?

By default, corrections are attributed to your username if you are logged in. You may request anonymous attribution, and your correction will be credited to "Community Contributor" in the change log.

How do I become a verified contributor?

Apply through our Contributor Portal. You'll need to provide verifiable credentials in your area of expertise (degrees, publications, professional affiliations). The verification process typically takes 3โ€“5 business days.

What if I find an error in a time-sensitive article (e.g., elections, health)?

Use the "Critical/Urgent" category when submitting. These corrections enter an expedited review queue and are typically resolved within 24 hours. You can also contact our emergency corrections line at urgent@aevum.org.

Submit a Correction

Found an inaccuracy? Let us know โ€” together we keep knowledge accurate.