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Implementation Tiers

Flexible deployment architectures designed to scale with your organization's data governance, compliance, and knowledge infrastructure requirements.

Deployment Models

Choose Your Implementation Path

From cloud-ready institutional licenses to fully sovereign on-premise deployments.

Institutional Access
Multi-user cloud deployment with SSO, centralized billing, and academic/corporate API access.
  • Up to 5,000 concurrent users
  • SAML 2.0 & OAuth2 SSO
  • Standard API rate limits
  • Shared cloud environment
  • Email & ticket support
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Most Popular
Enterprise Deployment
Dedicated environment with custom branding, advanced analytics, and priority engineering support.
  • Unlimited concurrent users
  • Custom domain & white-labeling
  • Advanced role-based access control
  • Dedicated knowledge graph sync
  • 24/7 priority support & SLA
Schedule Demo
Sovereign & On-Premise
Fully air-gapped or private cloud deployment with source-level customization and compliance tooling.
  • Self-hosted infrastructure
  • Air-gapped network support
  • Custom AI model fine-tuning
  • Full data residency control
  • Dedicated success engineering
Contact Architecture Team
Deployment Lifecycle

Implementation Process

01
Discovery & Scoping
Requirements mapping, compliance audit, and infrastructure assessment.
02
Environment Provisioning
Cloud setup, SSO configuration, and network security hardening.
03
Data Integration & Migration
Legacy knowledge base import, API connectors, and schema mapping.
04
Training & Go-Live
Admin workshops, end-user onboarding, and post-launch monitoring.
Feature Breakdown

Implementation Comparison Matrix

Feature Institutional Enterprise Sovereign
Single Sign-On (SSO/SAML) ✓ ✓ ✓
API Access & Webhooks Standard Unlimited + Custom Endpoints Full SDK & CLI
Custom Branding & Domain — ✓ ✓
Dedicated Infrastructure — ✓ On-Prem/Private Cloud
AI Model Fine-Tuning — Limited Full Control
Data Residency & Sovereignty Multi-Region Region Locked Air-Gapped / Sovereign
SLA & Support Business Hours 24/7 Priority Dedicated Engineering
Common Questions

Implementation FAQ

Most Enterprise implementations are completed within 4-6 weeks, depending on SSO complexity, legacy data migration scope, and custom branding requirements. Sovereign deployments typically require 8-12 weeks due to infrastructure provisioning and security hardening.
Yes. We provide REST APIs, GraphQL endpoints, and pre-built connectors for major platforms like Canvas, Moodle, Workday, and Microsoft 365. Custom integrations are available in the Enterprise and Sovereign tiers.
Absolutely. All tiers use AES-256 encryption at rest and TLS 1.3 in transit. Sovereign deployments support customer-managed encryption keys (CMEK) and hardware security modules (HSM) integration.
Yes, the Sovereign tier is specifically designed for air-gapped environments. We provide containerized deployment packages (Docker/Kubernetes) and offline knowledge sync mechanisms that operate independently of external networks.
Scaling is seamless. You can upgrade your tier at any time without service interruption. Our engineering team handles infrastructure migration, and additional licenses are prorated. API limits and infrastructure resources auto-scale with your plan.

Ready to Deploy?

Speak with our solutions architects to design an implementation plan tailored to your compliance, scale, and knowledge infrastructure goals.

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