Frequently Asked Questions

Find answers to common questions about Aevum News. Can't find what you're looking for? Contact our support team.

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📰 General

Basic information about Aevum News and our mission.

What is Aevum News?

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Aevum News is a leading digital journalism platform dedicated to delivering accurate, timely, and impactful reporting from every corner of the globe. "Aevum" is Latin for "age" or "eternity" — reflecting our commitment to journalism that stands the test of time.

We operate a 24/7 newsroom with correspondents in over 120 countries, bringing you verified, unbiased reporting across politics, technology, business, science, culture, and more.

What does the name "Aevum" mean?

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Aevum is a Latin word meaning "age," "lifetime," or "eternity." It was chosen to represent our belief that truth is timeless and that quality journalism should endure beyond the fleeting news cycle.

We believe in reporting that provides lasting value — stories, analysis, and insights that remain relevant and informative long after the initial headline fades.

How is Aevum News different from other news sources?

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What sets Aevum News apart includes:

  • Unbiased reporting — We present facts without filter or favor, with no political or corporate agenda.
  • Global reach — Correspondents in 120+ countries provide on-the-ground perspectives.
  • Deep analysis — We don't just report what happened; we explain why it matters.
  • Rigorous fact-checking — Every article undergoes multi-layer editorial review before publication.
  • Reader-driven content — Your questions and interests shape our editorial priorities.

Who owns Aevum News?

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Aevum News is an independently owned and operated media company. We are not affiliated with any political party, government entity, or corporate conglomerate. Our editorial independence is protected by our ownership structure, and we are committed to maintaining complete journalistic autonomy in all our reporting.

Our editorial board and management team are listed publicly on our About page.

How long has Aevum News been operating?

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Aevum News was founded in 2019 and launched publicly in early 2020. Since then, we've grown from a small digital publication to a globally recognized news platform with millions of daily readers and correspondents across the world.

💳 Subscription & Billing

Questions about plans, payments, and subscriptions.

What subscription plans does Aevum News offer?

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We offer three main subscription tiers:

  • Free — Access to a limited number of articles per month, basic news feeds, and breaking news alerts.
  • Premium ($9.99/month or $79.99/year) — Unlimited article access, in-depth analysis, ad-free reading, and exclusive long-form journalism.
  • Aevum+ ($19.99/month or $159.99/year) — All Premium benefits plus early access to investigations, exclusive podcasts, live event coverage, and a printed quarterly magazine.
📌 Annual subscriptions save approximately 33% compared to monthly billing.

Can I get a free trial of Premium or Aevum+?

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Yes! New subscribers can enjoy a 14-day free trial of our Premium plan. No payment information is required to start the trial, and you can cancel at any time before the trial ends.

Aevum+ also offers a 7-day trial for existing Premium subscribers who want to upgrade.

How do I cancel my subscription?

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You can cancel your subscription at any time through your Account Settings:

  • Log in to your Aevum News account
  • Navigate to Settings → Subscription
  • Click Cancel Subscription and follow the prompts

Your access will continue until the end of your current billing period. No cancellation fees apply. You can also contact our support team for assistance.

What payment methods do you accept?

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We accept all major payment methods including:

  • Credit and debit cards (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay and Google Pay
  • Bank transfers (for annual plans)

Enterprise and institutional subscriptions can also arrange invoiced billing through our team.

Do you offer discounts for students or educators?

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Yes! We offer a 50% discount on Premium and Aevum+ subscriptions for verified students and educators.

To qualify, you'll need to verify your status through our partnership with SheerID, a student verification service. This can be done during sign-up or through your account settings.

📌 Institutional licenses for universities and schools are also available. Contact our education team at education@aevum.news.

Is there a refund policy?

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We offer a 30-day money-back guarantee on all new subscriptions. If you're not satisfied within the first 30 days, contact our support team for a full refund.

After the initial 30-day period, refunds are prorated based on the remaining time in your billing cycle. We handle all refund requests within 5–7 business days.

👤 Account Management

Managing your Aevum News account and profile.

How do I create an Aevum News account?

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Creating an account is quick and free:

  • Click "Sign Up" in the top-right corner of any page
  • Enter your email address and create a password
  • Verify your email through the confirmation link we send you
  • Complete your profile (optional)

You can also sign up using your Google or Apple account for faster registration.

I forgot my password. How do I reset it?

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To reset your password:

  • Go to the Login page and click "Forgot Password?"
  • Enter the email address associated with your account
  • Check your inbox for a password reset link (valid for 24 hours)
  • Create a new strong password

If you don't receive the email within a few minutes, check your spam folder or contact our support team.

Can I use Aevum News on multiple devices?

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Yes! Your Aevum News account syncs across all your devices. Free accounts support up to 2 simultaneous devices, while Premium and Aevum+ subscribers can use their account on up to 5 devices at once.

Your reading history, bookmarks, and preferences are automatically synced across the web app, iOS app, and Android app.

How do I close my account?

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If you wish to permanently close your account:

  • Cancel any active subscriptions first (see our cancellation instructions above)
  • Go to Settings → Account → Delete Account
  • Confirm your decision
⚠️ Account deletion is permanent. All your bookmarks, reading history, and preferences will be removed and cannot be recovered.
📝 Content & Editorial

Our editorial standards, content policies, and reporting practices.

What is Aevum News' editorial policy?

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Our editorial policy is built on four pillars:

  • Accuracy — Every fact is verified through multiple independent sources before publication.
  • Impartiality — We present all relevant perspectives without editorial bias.
  • Transparency — Our sources, methods, and corrections are always disclosed.
  • Independence — Our journalism is free from political, corporate, or personal influence.

The full editorial policy is available on our About page.

How does your fact-checking process work?

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Every Aevum News article goes through our three-tier verification process:

  • Source verification — All claims must be backed by at least two independent, credible sources.
  • Editorial review — Senior editors review the narrative, context, and fairness of the reporting.
  • Fact-check team — Our dedicated fact-checking unit cross-references every factual claim before the article is published.

Breaking news stories may be published with a "developing" tag while verification is ongoing, with corrections and updates clearly marked.

What should I do if I find an error in an article?

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We take accuracy very seriously. If you spot an error:

  • Use the "Report an Error" button at the bottom of every article
  • Include the specific section or claim in question
  • If possible, provide the correct information or a credible source

Our fact-checking team reviews all error reports within 24 hours. If an error is confirmed, we publish a clear correction in the article and log it in our public Corrections Register.

Can I submit a guest article or opinion piece?

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Yes, Aevum News welcomes high-quality guest contributions. To submit:

  • Email your pitch to submissions@aevum.news
  • Include a brief bio and relevant credentials
  • Opinion pieces must be clearly labeled as such and cannot represent Aevum News' editorial position

Guest articles are subject to our standard editorial review and fact-checking process. We typically respond to pitches within 5 business days.

Do you have a corrections policy?

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Absolutely. Our corrections policy is publicly available and we maintain a transparent record:

  • Corrections are clearly marked within the article where the error appeared
  • Significant corrections are published on our dedicated Corrections page
  • We note the date and nature of each correction
  • Recurring errors are investigated as part of our editorial quality review
We believe transparency in corrections strengthens trust rather than undermines it.
⚙️ Technical & App

App downloads, browser support, and technical troubleshooting.

Do you have a mobile app?

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Yes! The Aevum News app is available for both iOS and Android:

  • iOS — Available on the App Store for iPhone and iPad (iOS 15+)
  • Android — Available on Google Play for phones and tablets (Android 10+)

The app includes push notifications for breaking news, offline reading, customizable themes, and synced bookmarks across devices.

Which browsers are supported?

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Aevum News works best on the latest versions of:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

We continuously test and optimize our platform for these browsers. Older browser versions may experience limited functionality.

Can I read articles offline?

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Yes! Both our iOS and Android apps support offline reading. Simply tap the "Save" icon on any article to download it for later reading.

Offline articles are stored for 30 days and can be manually removed at any time. Premium and Aevum+ subscribers can save unlimited articles, while Free users can save up to 25 articles at a time.

Do you offer RSS feeds?

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Yes, we provide RSS feeds for all our sections:

  • All newsrss.aevum.news/all
  • By sectionrss.aevum.news/politics, rss.aevum.news/technology, etc.
  • By authorrss.aevum.news/author/[author-slug]

API access for institutional partners is also available. Contact our team for details.

How do I disable push notifications?

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You can control notifications through the app or website:

  • Mobile app — Go to Settings → Notifications and toggle categories on/off
  • Website — Go to Settings → Notifications → Browser Notifications
  • Device settings — You can also manage app notifications through your phone's system settings

You can choose to receive notifications for breaking news only, specific topics, or turn them off entirely.

📢 Advertising & Partnerships

Advertising opportunities and brand partnerships with Aevum News.

How can I advertise on Aevum News?

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We offer a range of advertising solutions for brands that align with our values:

  • Display ads — Banner and interstitial placements across our site and apps
  • Native sponsored content — Clearly labeled editorial-style sponsored articles
  • Newsletter sponsorship — Featured placements in our daily and weekly newsletters
  • Programmatic advertising — Real-time bidding through our ad partners

For advertising inquiries, contact our partnerships team at ads@aevum.news or download our Media Kit.

What are your advertising standards?

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We maintain strict advertising guidelines to protect reader trust:

  • Sponsored content is always clearly labeled as such
  • We do not accept ads from industries we deem incompatible with our mission (e.g., tobacco, gambling)
  • Our editorial and advertising teams are completely separate
  • All ad creative is reviewed for compliance before going live
🔒 Privacy & Security

How we handle your data and keep you safe.

What personal data do you collect?

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We collect only the data necessary to provide our service:

  • Account data — Name, email, and password when you create an account
  • Subscription data — Payment information processed securely through our payment partners
  • Usage data — Articles read, time spent, and feature usage (anonymized by default)
  • Device data — Browser type, device type, and approximate location for content personalization

We do not sell your personal data to third parties. For full details, see our Privacy Policy.

How do you use cookies?

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We use cookies for essential site functionality and optional analytics:

  • Essential cookies — Required for login, preferences, and security
  • Analytics cookies — Help us understand how readers use our platform (can be declined)
  • Advertising cookies — Used only with your consent to serve relevant content (can be declined)

You can manage your cookie preferences at any time through the Cookie Settings link in our footer.

Is my payment information secure?

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Absolutely. We take payment security extremely seriously:

  • All payment processing is handled by PCI DSS Level 1 compliant partners (Stripe and PayPal)
  • We never store your full credit card details on our servers
  • All data transmission is encrypted using TLS 1.3
  • Two-factor authentication is available for all account holders
🔒 We undergo annual third-party security audits and are transparent about our security practices.

How can I request deletion of my data?

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Under GDPR and other data protection laws, you have the right to request deletion of your personal data. You can:

  • Delete your account (which removes most associated data) through Settings → Account → Delete Account
  • Submit a data deletion request via email to privacy@aevum.news

We will process deletion requests within 30 days. Some data may be retained for legal compliance or fraud prevention as required by law.

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Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help, Monday through Friday, 9 AM – 6 PM EST.