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Standard shipping typically takes 3-5 business days within the continental US. Expedited options (1-2 days) are available at checkout. All orders include real-time tracking via email and SMS once shipped.

Yes! All AutomotiveDIY tool kits include a lifetime limited warranty against manufacturing defects. If a tool cracks, strips, or fails under normal use, we'll replace it free of charge. Simply submit a claim with your order number.

First, ensure your car is in accessory mode (engine off, dashboard on). Unpair the device from your phone's Bluetooth settings, restart the app, and tap "Scan for Devices". If it persists, try a different USB port near the driver's seat. Contact us if the issue continues.

We offer a 30-day hassle-free return window for unused items in original packaging. Defective or incorrect items qualify for immediate replacement or full refund. Digital purchases (courses/guides) are non-refundable after 48 hours unless technically defective.

Click "Forgot Password" on the login page. Enter your registered email and we'll send a secure reset link valid for 24 hours. If you don't receive it, check your spam folder or ensure you're using the correct email address. For locked accounts, contact support directly.