How can we help you?

Search our knowledge base, browse categories, or contact our support team.

🔍
Manage Account Cancel Booking Billing & Invoices API Integration

Browse by Topic

👤

Account & Profile

Manage your user profile, passwords, notifications, and preferences.

24 Articles
📅

Bookings

How to book, reschedule, cancel appointments, and view your history.

38 Articles
💳

Billing & Payments

Payment methods, invoices, refunds, subscription plans, and taxes.

15 Articles
🏢

Business Features

Setting up your business profile, staff management, and analytics.

21 Articles
⚙️

Developers & API

API documentation, webhooks, SDKs, and integration guides.

12 Articles
🔒

Security & Privacy

Data protection, two-factor authentication, and privacy settings.

9 Articles

No categories found matching your search.

Popular Articles

View All →

No articles found matching your search.

Quick FAQ

Can I book a service for someone else? +
Yes! When booking, you can select "Book for a guest" and enter their details instead of your own.
What is the cancellation policy? +
Most bookings can be cancelled for free up to 24 hours before the scheduled time. Check individual service pages for specific policies.
How do I change my payment method? +
Go to Settings > Billing > Payment Methods. You can add new cards or set a default payment option there.
Is BookEase available in my country? +
BookEase is currently available in 45+ countries. Check our availability map or try searching for services in your location.

Still need help?

Our support team is available 24/7 to assist you.

💬

Live Chat

Chat with a support agent in real-time. Average wait time: <2 mins.

✉️

Email Support

Send us a detailed message and we'll get back to you within 24 hours.

📞

Phone Support

Call our toll-free line for urgent issues. Mon-Fri, 9am-6pm EST.