✉️ Contact Support
📧 Email Support
support@chessmasterforum.com⏰ Response Time
We typically respond within 24–48 hours on business days.
🛡️ Security & Abuse
security@chessmasterforum.com📍 Headquarters
ChessMaster Forum LLC
123 Gambit Avenue, Suite 404
San Francisco, CA 94107
⚖️ Legal Documents
Terms of Service
Welcome to ChessMaster Forum. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully.
1. Account Registration
You must be at least 13 years old to create an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.
2. Gameplay Conduct
- Cheating, engine use in rated games, or collusion is strictly prohibited and will result in account termination.
- Players must follow standard FIDE/USCF tournament rules when applicable.
- Disruptive behavior, toxic language, or harassment in forums and chats will not be tolerated.
3. Intellectual Property
All platform content, including logos, game analysis tools, and interface design, is owned by ChessMaster Forum LLC. User-generated content remains yours but grants us a license to display it on the platform.
4. Limitation of Liability
ChessMaster Forum is provided "as is". We do not guarantee uninterrupted service or specific gameplay outcomes. We are not liable for indirect, incidental, or consequential damages arising from platform use.
5. Modifications & Termination
We reserve the right to modify these terms at any time. Continued use constitutes acceptance. We may suspend or terminate accounts that violate these terms without prior notice.
Privacy Policy
ChessMaster Forum is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information.
Data We Collect
- Account Info: Username, email, password hash, and optional profile details.
- Game Data: Moves, ratings, timestamps, and match histories (public by default for transparency).
- Technical Data: IP address, browser type, device info, and usage analytics.
How We Use Your Data
We use data to operate the platform, matchmake players, prevent cheating, improve features, and communicate important updates. Game histories are used for analysis tools and public leaderboards.
Third-Party Sharing
We do not sell personal data. We may share anonymized game data with chess research partners or use third-party services for hosting, analytics, and payment processing, all bound by strict data protection agreements.
Your Rights
You may request access, correction, or deletion of your personal data at any time via email. California residents have additional rights under the CCPA.
DMCA & Copyright Policy
ChessMaster Forum respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We take copyright infringement seriously and will act promptly upon receiving valid notices.
Reporting Infringement
If you believe content on our platform violates your copyright, please send a written notice to legal@chessmasterforum.com including:
- A physical or electronic signature of the copyright owner or authorized agent.
- Identification of the copyrighted work claimed to be infringed.
- Identification of the infringing material and its location on our platform.
- Your contact information (address, phone, email).
- A statement of good faith belief that the use is not authorized.
- A statement that the information provided is accurate, under penalty of perjury.
Counter-Notifications
Users who believe their content was removed in error may submit a counter-notification following DMCA guidelines. We will forward it to the claimant and restore the material within 10–14 business days unless a legal action is initiated.
Repeat Infringers
We employ a policy of terminating accounts of users who are determined to be repeat infringers, in accordance with DMCA requirements.