Terms of Service & Privacy Policy

Last Updated: January 15, 2025 | Effective Date: January 15, 2025

1. Introduction

Welcome to ConnectHub ("Platform," "Service," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the ConnectHub social media platform, including its website, mobile applications, APIs, and related services.

By creating an account or using ConnectHub, you agree to be bound by these Terms, our Privacy Policy, and Community Guidelines. If you do not agree to these Terms, you may not use the Platform.

2. User Accounts & Registration

2.1 Eligibility

You must be at least 13 years old to create an account. If you are under 18, you may require parental or guardian consent depending on your jurisdiction.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

2.3 One Account Policy

Users are permitted one primary account. Creating multiple accounts to evade restrictions, manipulate engagement metrics, or spam the platform is strictly prohibited.

3. Privacy Policy

3.1 Data Collection

We collect information you provide directly (profile details, posts, messages), information generated through use (logs, device info, interactions), and information from third parties (with your consent where required).

3.2 Data Usage

Your data is used to provide, personalize, and improve the Service, facilitate connections, ensure safety, and comply with legal obligations. We do not sell personal data to third parties.

3.3 Data Sharing

We may share data with service providers, affiliates, or law enforcement when required by law or to protect rights and safety. Cross-border data transfers are protected by standard contractual clauses.

3.4 Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data. You can manage privacy settings directly in your account or contact our support team.

3.5 Cookies & Tracking

We use cookies and similar technologies to maintain sessions, analyze usage, and personalize content. You can manage preferences via your browser or our Cookie Settings page.

4. User Content & Intellectual Property

4.1 Ownership

You retain all ownership rights to content you create and post on ConnectHub. By posting, you grant us a non-exclusive, royalty-free, worldwide license to host, display, distribute, and modify your content solely for operating and improving the Service.

4.2 License Scope

This license allows us to store, process, display, and share your content with other users as permitted by your privacy settings. It does not transfer ownership or grant us rights to use your content for unrelated commercial purposes without consent.

4.3 Infringement Reporting

We respect intellectual property rights. To report copyright or trademark infringement, please submit a DMCA notice via our designated agent at legal@connecthub.com.

5. Acceptable Use & Community Standards

You agree not to use ConnectHub to:

  • Post illegal, harmful, or abusive content
  • Impersonate others or misrepresent your identity
  • Engage in harassment, hate speech, or discrimination
  • Distribute malware, spam, or unauthorized advertising
  • Circumvent safety features or scrape platform data
  • Violate third-party rights or applicable laws

We reserve the right to remove content or restrict accounts that violate these standards. Repeated or severe violations may result in permanent suspension.

6. Limitation of Liability & Disclaimers

ConnectHub is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee uninterrupted, error-free, or secure service.

To the maximum extent permitted by law, ConnectHub and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to data loss, business interruption, or exposure to third-party content.

7. Termination & Suspension

We may suspend or terminate your account at any time for violations of these Terms, prolonged inactivity, or at our sole discretion. Upon termination, your right to use the Service ceases immediately. You may export your data prior to termination where technically feasible.

8. Changes to These Terms

We may update these Terms periodically to reflect legal changes, product updates, or policy improvements. Material changes will be communicated via email or in-app notification. Continued use after modifications constitutes acceptance of the updated Terms.

9. Contact Information

For legal inquiries, DMCA notices, or privacy requests, please contact:

ConnectHub Legal & Compliance Team
Email: legal@connecthub.com
Address: 100 Innovation Drive, Suite 400, San Francisco, CA 94107, USA
Support Portal: support.connecthub.com