How to Initiate

Onboarding Process

5 Simple Steps to Get Started

Create Your Business Account

Visit our portal and register with your company details, tax information, and preferred shipping addresses. Verification typically takes under 2 business hours.

💡 Tip: Use a corporate email address to ensure faster approval and seamless invoice routing.

Browse & Select Products

Explore our catalog of paper cups, PET cold cups, takeaway bowls, and accessories. Filter by capacity, material, certification, or customization type.

💡 Tip: Add items to your "Quote Builder" cart to streamline pricing for multi-SKU orders.

Request Samples & Design Proof

Order physical samples to verify quality, thickness, and heat retention. Upload your brand assets (AI, PDF, or high-res PNG) for custom printing proofing.

💡 Tip: We provide free digital dielines for every product to ensure your artwork aligns perfectly.

Approve & Place Initial Order

Once samples and proofs are approved, finalize your order quantities, select shipping terms (FOB, DDP, etc.), and submit payment via wire, ACH, or net-30 terms.

💡 Tip: First-time orders qualify for a 5% setup fee waiver on custom printing.

Production, QC & Delivery

Your order moves to manufacturing. We run strict quality checks, pack with protective packaging, and ship with full tracking. A dedicated logistics coordinator keeps you updated.

💡 Tip: Enable SMS/email notifications in your dashboard for real-time shipping milestones.

Preparation

What to Have Ready Before Initiating

📄

Business Documentation

Resale certificate, EIN, and authorized signer details for fast B2B verification.

🎨

Brand Assets

Vector logos, brand guidelines, Pantone codes, and preferred cup sizes/styles.

📊

Volume Estimates

Monthly/quarterly usage forecasts to help us recommend optimal MOQs and storage.

Common Questions

Frequently Asked Questions

What is the minimum order quantity (MOQ) for custom cups?

Standard custom printing MOQs start at 5,000 units per SKU. Bulk wholesale standard products have no MOQ. Contact sales for private-label exceptions.

How long does the proofing process take?

Digital proofs are delivered within 24–48 hours. Physical sample production and shipping typically take 5–7 business days depending on location.

Can I request rush production or partial shipments?

Yes. Rush orders (10–14 day turnaround) are available for a 12% surcharge. Split shipments can be scheduled based on your inventory capacity.

Do you offer eco-certifications for sustainable materials?

Absolutely. All compostable and recycled products come with FSC, BPI, and FDA compliance documentation available in your client portal.

How to Initiate Your Cup Source Partnership