Know Exactly When Your Order Arrives

Transparent processing windows, reliable shipping estimates, and customizable lead times for businesses of every scale.

View Delivery Schedule

From Click to Delivery

Every Cup Source order follows a streamlined fulfillment pipeline designed for speed, accuracy, and quality.

📋

Order Placement

Instant confirmation & invoice

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Production/Assembly

Printing, kitting & packaging

🔍

Quality Control

Batch inspection & verification

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Shipping

Handed to carrier with tracking

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Delivery

Direct to your business

Order Type & Delivery Matrix

Timeframes are business days from approved order/payment. Custom work may require additional lead time.

📦 Standard Stock Items

3–5 Business Days

Ready-to-ship inventory including plain paper cups, plastic cold cups, standard lids, sleeves, and straws.

  • Cut-off time: 2:00 PM EST for same-day processing
  • Free ground shipping on orders $500+
  • Real-time tracking upon dispatch

🎨 Custom Printed Orders

7–10 Business Days

Full-color sleeve printing, cup branding, logo application, and custom packaging kits.

  • Artwork approval required (+1–2 days)
  • Production begins after sign-off
  • Expedited printing available for rush

🏢 Bulk & Wholesale

10–14 Business Days

High-volume pallet orders, multi-location shipments, and contract manufacturing runs.

  • Dedicated fulfillment coordinator
  • Staggered delivery scheduling available
  • Freight quotes provided upfront

Rush / Expedited

2–4 Business Days

Priority processing for urgent business needs. 2-day and 3-day shipping options at checkout.

  • 15% rush surcharge applies
  • Limited to stock & pre-approved artwork
  • Direct carrier pickup guaranteed

Shipping Zones & Rates

We partner with top-tier carriers to ensure your drinkware arrives intact and on schedule.

Zone / Region Standard Express
Continental US 3–5 Business Days 1–3 Business Days
Canada 5–8 Business Days 2–4 Business Days
International (Select) 10–18 Business Days 5–8 Business Days
Freight / Pallet 5–7 Business Days 3–5 Business Days

📌 Important Notes

All timeframes exclude weekends, public holidays, and custom artwork approval periods. Remote/rural addresses may require an additional 1–2 days for last-mile delivery. Custom production runs are scheduled based on current capacity and confirmed during the quote process.

Timeframes FAQ

Quick answers to delivery, processing, and scheduling questions.

When does processing start?

Processing begins immediately after your order is placed and payment is confirmed. For custom orders, production starts within 24 hours of final artwork approval.

Can I change my delivery date after placing an order?

Yes, if the order hasn't entered production. Contact our support team within 2 hours of checkout, and we'll adjust the scheduled ship date at no extra cost.

Do you offer scheduled deliveries for multiple locations?

Absolutely. We provide staggered shipping for multi-unit businesses, restaurants, and distributors. Our logistics team will coordinate drop dates that align with your inventory cycles.

What happens if my shipment is delayed?

We proactively monitor all shipments. If a carrier delay occurs, we notify you immediately and offer expedited reshipment or store-credit options depending on the impact.

Is tracking provided for all orders?

Yes. Every order receives a tracking number via email and SMS within 24 hours of dispatch. Real-time updates are available through your customer portal.

Need a Specific Deadline?

Tell us your event date, launch timeline, or restock window. We'll build a custom fulfillment schedule around your business needs.

Request a Custom Timeline →