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Cookie Policy

Last Updated: November 15, 2025 | Effective Date: November 15, 2025

At CyberVault, we prioritize transparency and your privacy. This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our website, access our security platforms, or interact with our services. By using our website, you consent to the use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites function efficiently, remember your preferences, and provide information to site owners. CyberVault uses cookies to enhance security, improve user experience, and analyze platform performance.

We may also use similar technologies such as web beacons, pixels, and local storage, which function similarly to cookies. For simplicity, we refer to all these technologies collectively as "cookies" in this policy.

2. How CyberVault Uses Cookies

We use cookies to:

  • Ensure the secure authentication and session management of your account
  • Remember your language, security settings, and dashboard preferences
  • Monitor website traffic and performance to optimize user experience
  • Protect against fraudulent activity and unauthorized access attempts
  • Deliver relevant security alerts, updates, and marketing communications
  • Comply with legal and regulatory requirements for cybersecurity operations

3. Types of Cookies We Use

Cookie Category Purpose Duration Consent
Strictly Necessary Essential for website functionality, secure logins, session management, and fraud prevention. Without these, core security services cannot be provided. Session to 1 year Required
Performance & Analytics Help us understand how visitors interact with our site, track page loads, and identify areas for improvement. Data is anonymized and aggregated. 13 months Opt-in
Functional Remember your preferences such as language, dashboard layout, security notification settings, and two-factor authentication configurations. Up to 2 years Opt-in
Security & Monitoring Detect suspicious activity, prevent brute-force attacks, monitor API usage, and maintain SOC (Security Operations Center) alerting systems. Session to 30 days Required
Advertising & Targeting Used to deliver relevant cybersecurity content, webinars, and platform updates. We do not share personal data with third-party advertisers. 6 to 18 months Opt-in

4. Third-Party Cookies

We partner with trusted security and analytics providers to maintain our platform's integrity. These third parties may set their own cookies on your device. We have vetted all partners for compliance with GDPR, CCPA, and SOC 2 standards.

Common third-party providers include:

  • Analytics: Google Analytics (anonymized IP mode), Mixpanel
  • Security & Fraud Prevention: Cloudflare, reCAPTCHA, Datadog
  • Communication: Intercom, Mailchimp
  • Advertising: LinkedIn Insight Tag (for professional security content delivery)

These third parties operate under strict data processing agreements. Their privacy policies apply to cookies they set, and we do not control or access that data.

5. Managing Your Cookie Preferences

You have full control over how cookies are used. You can:

  • Adjust browser settings: Most browsers allow you to block, delete, or manage cookies. Visit aboutcookies.org for guidance.
  • Use our Cookie Center: Click "Cookie Preferences" in our website footer to customize which non-essential cookies you accept.
  • Opt-out of analytics: Use browser extensions like Google's Analytics Opt-out or enable "Do Not Track" (note: not all browsers support this).
  • Contact us: Email privacy@cybervault.com to request cookie deletion or preference changes.

⚠️ Important Security Notice

Disabling strictly necessary or security cookies may impair website functionality, prevent secure authentication, or disrupt access to CyberVault's protection dashboard. We strongly recommend keeping security-related cookies enabled.

6. Updates to This Policy

CyberVault may update this Cookie Policy to reflect changes in technology, security practices, or legal requirements. Material changes will be communicated via email or in-app notifications. The "Last Updated" date at the top of this page indicates when it was revised. We encourage you to review this policy periodically.

7. Contact Us

If you have questions about this Cookie Policy, our data practices, or wish to exercise your privacy rights, please contact our Privacy & Security Team:

  • Email: privacy@cybervault.com
  • Address: CyberVault Security Inc., 100 Innovation Drive, Suite 400, San Francisco, CA 94105
  • Data Protection Officer: dpo@cybervault.com

We are committed to responding to all privacy inquiries within 30 business days, in compliance with applicable data protection laws.