Support & Contact Center

For account management, listing assistance, billing inquiries, or technical issues, our dedicated support team is here to help.

Response Time: Within 4–8 hours on business days
Availability: Monday–Friday, 8:00 AM – 6:00 PM EST

📩 Send a Support Request

All requests are routed directly to support@dirconnect.com

📚 Quick Help Resources

Before contacting support, check our self-service guides for instant answers:

🔐 Security & Verification

For account security, we will never ask for your password via email. All official communications originate from @dirconnect.com addresses. If you suspect phishing, reply directly to this page or forward the message to security@dirconnect.com.

Escalations

Urgent account or billing issues requiring immediate attention should include URGENT in the subject line when emailing support@dirconnect.com.