Our Commitment
EliteCircle believes that professional growth, education, and community should be accessible to everyone. We strive to create a platform that is usable by people of all abilities, including those with visual, auditory, motor, and cognitive disabilities.
Our Goal: Achieve full conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across all digital properties, learning materials, and community tools.
We continuously audit our platform, train our development and content teams, and incorporate user feedback to eliminate barriers and improve the experience for all members.
Accessibility Standards & Features
Our platform is designed and maintained with accessibility best practices in mind. Key features include:
- Screen Reader Compatibility: Full support for NVDA, JAWS, VoiceOver, and TalkBack with semantic HTML, proper ARIA labels, and logical tab order.
- Keyboard Navigation: All interactive elements are fully accessible via keyboard. Visible focus indicators guide navigation.
- Color Contrast & Readability: Text and UI elements meet WCAG AA contrast ratios. Users can adjust text size and switch to high-contrast modes.
- Media Accessibility: All video courses include closed captions and downloadable transcripts. Audio content provides text alternatives.
- Accessible Documents: PDFs, worksheets, and downloadable resources are tagged and structured for screen reader compatibility.
- Form & Input Accessibility: All forms include clear labels, error messaging, and keyboard-friendly controls.
- Cognitive Accessibility: Clear language, consistent layouts, and customizable interfaces to reduce cognitive load.
Report an Accessibility Issue
We understand that barriers may occasionally exist. If you encounter an accessibility issue on our platform, please let us know. Our accessibility team reviews all reports and works to implement fixes promptly.
Email Support
Response Time
Within 3 business days
Phone Support
1-800-555-0199 (TTY: 1-800-555-0200)
Continuous Improvement
Accessibility is not a destination but an ongoing journey. EliteCircle regularly:
- Conducts automated and manual accessibility audits
- Trains engineers, designers, and content creators on inclusive practices
- Consults with users with disabilities during product development
- Updates assistive technologies and testing tools as standards evolve
- Monitors and responds to accessibility feedback from our community
If you have suggestions on how we can improve our accessibility, we welcome your input at the email above.