Cookies We Use
Last Updated: October 24, 2024At FamilyNest, we are committed to transparency about how we collect and use data to support your family journey. This page explains the cookies and similar tracking technologies we use on our platform, why we use them, and how you can manage your preferences.
🍪 What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you securely logged in, and provide site owners with insights into how visitors interact with the platform. We use both first-party cookies (set directly by FamilyNest) and third-party cookies (set by trusted partner services).
1. Types of Cookies We Use
We categorize cookies based on their function. The table below outlines the cookies FamilyNest currently uses:
| Cookie Name | Category | Purpose | Duration |
|---|---|---|---|
session_id |
Required | Maintains your login session and secures access to your family dashboard and child profiles. | Session |
csrf_token |
Required | Prevents cross-site request forgery attacks to protect your account and personal data. | Session |
preferences |
Functional | Remembers your language, theme, notification settings, and selected child's age group. | 1 Year |
consent_status |
Required | Stores your cookie consent choices to comply with global privacy regulations. | 1 Year |
_ga, _gid |
Analytics | Helps us understand traffic sources, page views, and feature usage to improve our parenting guides. | 2 Years / 24 Hours |
_fbp, _gcl_au |
Marketing | Used to deliver relevant parenting content and measure the effectiveness of our community campaigns. | 3 Months |
2. How We Use Cookie Data
- Platform Security & Functionality: Essential cookies ensure your family dashboard loads correctly, keeps you logged in, and protects sensitive family information.
- Personalization: We remember your preferences (e.g., child's developmental stage, notification settings) to tailor content and streamline your experience.
- Analytics & Improvement: Anonymous usage data helps us understand which parenting resources, workshops, and guides are most helpful so we can continuously improve.
- Communication: Marketing cookies help us share relevant updates, events, and community resources. You can opt out of marketing communications at any time.
3. Third-Party Cookies & Services
FamilyNest integrates with trusted third-party services to provide analytics, security, and payment features. These partners may set their own cookies. We do not control how these third parties use their cookies and encourage you to review their respective privacy policies:
- Google Analytics: Website traffic and performance analysis
- Cloudflare: Security, DDoS protection, and performance optimization
- Meta/Facebook Pixel: Ad relevance and audience measurement (only if you've enabled marketing cookies)
- Stripe: Secure payment processing for Family Plus and Premium subscriptions
4. Managing & Deleting Cookies
You have full control over how cookies are used on your device. Here’s how you can manage them:
- Browser Settings: Most browsers allow you to block, delete, or warn you about cookies. Check your browser’s privacy or settings menu to adjust preferences.
- Cookie Consent Banner: When you first visit FamilyNest, you can accept or decline non-essential cookies. You can change your choices at any time by clicking "Cookie Settings" in the website footer.
- Do Not Track: You can enable "Do Not Track" in your browser settings. Please note that not all services fully support this signal.
- Account Settings: Log in to your FamilyNest account to adjust notification preferences and marketing communication opt-outs.
Blocking essential cookies may affect site functionality, such as logging in, accessing personalized family dashboards, or completing secure transactions.
5. Updates to This Policy
We may update this Cookies Policy periodically to reflect changes in technology, legislation, or our services. Any updates will be posted on this page with a revised "Last Updated" date. For significant changes, we’ll notify you via email or an in-app notice.
6. Contact Us
If you have questions about our use of cookies or wish to exercise your data rights, please reach out:
- Email: privacy@familynest.com
- Support Center: help.familynest.com
- Address: FamilyNest Inc., 123 Parenting Way, Suite 400, San Francisco, CA 94105