Terms of Service

1. Acceptance of Terms

Welcome to FamilyNest. By accessing or using our website, mobile applications, digital content, community forums, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, please do not use our Services.

FamilyNest reserves the right to modify these Terms at any time. Continued use of the Services following the posting of changes constitutes your acceptance of such changes. We encourage you to review this page periodically.

2. Eligibility & COPPA Compliance

Our Services are designed primarily for parents, caregivers, and family members aged 18 and older. By using FamilyNest, you represent and warrant that you are at least 18 years of age and legally capable of forming a binding contract.

In compliance with the Children's Online Privacy Protection Act (COPPA), FamilyNest does not knowingly collect, use, or disclose personal information from children under the age of 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without proper consent, we will take reasonable steps to delete such information promptly. Parents or guardians who believe their child has provided us with personal information without consent should contact us immediately.

3. Account Registration & Security

To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password and any other access credentials used to access your account. You agree to accept responsibility for all activities that occur under your account or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Community Guidelines & Conduct

FamilyNest fosters a supportive, respectful, and inclusive environment for families. When participating in community forums, commenting, or sharing content, you agree to:

• Refrain from posting hateful, discriminatory, harassing, or abusive content.
• Respect the privacy of others and not share personally identifiable information without consent.
• Avoid posting misleading, false, or potentially harmful parenting or health advice presented as professional guidance.
• Not use the Services to sell, distribute, or promote illegal goods or services.

FamilyNest reserves the right to remove any content that violates these guidelines and to suspend or terminate accounts of users who repeatedly or severely breach community standards.

5. Intellectual Property & User Content

All content provided by FamilyNest, including text, graphics, logos, images, audio clips, digital downloads, software, and service names, is the property of FamilyNest or its content suppliers and is protected by intellectual property laws.

By submitting, posting, or displaying content on or through the Services ("User Content"), you grant FamilyNest a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or have the necessary rights to the User Content you submit.

6. Expert Content Disclaimer

While our content is reviewed by certified professionals, FamilyNest makes no representations or warranties regarding the accuracy, completeness, or timeliness of any expert content. Parenting decisions should always be made in consultation with qualified professionals and based on your child's unique circumstances.

7. Third-Party Services & Links

Our Services may contain links to third-party websites, apps, or services that are not owned or controlled by FamilyNest. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that FamilyNest shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

8. Privacy & Data Collection

Your privacy is important to us. Our collection, use, storage, and sharing of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the practices described in our Privacy Policy.

9. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Limitation of Liability

To the fullest extent permitted by applicable law, FamilyNest and its officers, directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) the Services;
• Any conduct or content of any third party on the Services;
• Any content obtained from the Services; and
• Unauthorized access, use, or alteration of your transmissions or content.

11. Governing Law & Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, rather than in court. Arbitration shall take place in the jurisdiction where FamilyNest is headquartered.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

• By email: legal@familynest.com
• By mail: FamilyNest Legal Department, 123 Parenting Way, Suite 400, Austin, TX 73301, USA