FamilyNest Accessibility Statement

Our Commitment to Accessibility

FamilyNest is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our online services, resources, and community features.

Our Goal: To make parenting resources, family support tools, and community platforms fully accessible to all users, regardless of ability, device, or assistive technology.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

FamilyNest is fully conformant with WCAG 2.2 Level AA. Full conformance means that all content on the website meets the Level AA success criteria without exception.

Keyboard navigable interface
Screen reader compatibility with proper semantic structure
High contrast and color-independent information presentation
Resizable text up to 200% without loss of content or functionality
Accessible forms with clear labels, error identification, and instructions
Consistent navigation and identification across all pages

Assistive Technologies & Compatibility

Our platform is regularly tested with and is compatible with the following assistive technologies:

Screen Readers: NVDA, JAWS, VoiceOver, TalkBack
Screen Magnifiers: ZoomText, Magnifier (Windows), Zoom (macOS)
Switch Devices & Single-Switch Access
Voice Recognition Software: Dragon NaturallySpeaking, Voice Control
Mobile Accessibility Features: iOS VoiceOver, Android TalkBack, Switch Control

Accessible Formats & Alternative Media

If you require our content in an alternative accessible format (such as large print, braille, audio, or plain text), please contact us using the information provided below. We will provide the requested material in your preferred format within 5 business days, whenever possible.

All downloadable documents (PDFs, guides, worksheets) are tagged and optimized for screen readers. Videos include accurate closed captions and, where applicable, audio descriptions.

How to Contact Us

If you experience any barriers or difficulties accessing our website or digital services, please reach out to our accessibility team. We are here to help and will work with you to resolve the issue promptly.

Accessibility Team
Email: accessibility@familynest.com
Phone: +1 (800) 555-0199 (TTY: +1 (800) 555-0122)
Hours: Monday–Friday, 9:00 AM – 6:00 PM EST

Report Incompatibilities or Provide Feedback

We welcome your feedback. If you find any accessibility barriers, please use the form below. We will acknowledge your report within 2 business days and take action as soon as possible.

Fields marked with an asterisk (*) are required. You may also describe the issue, page URL, and assistive technology you are using.

Full Name Your name or preferred identifier

Email Address We will use this to follow up regarding your feedback

Type of Issue

Affected Page URL The specific page where the issue occurs (if applicable)

Detailed Description Minimum 20 characters. Include browser, device, and assistive tech details if possible.

Compliance Process

Assessment: FamilyNest undergoes regular automated and manual accessibility audits.
Design & Development: Our team follows accessible design principles and WCAG standards from the start of every project.
Testing: We test with assistive technologies and conduct user testing with people with disabilities.
Maintenance: We continuously monitor and update our platform to maintain and improve accessibility.
Feedback: We actively listen to user reports and prioritize remediation.

Accessibility at FamilyNest